Water Damage in Your Walls? We’re Here to Help.

9/21/2022 (Permalink)

SERVPRO marked the Floor with blue tape, where water had intruded their kitchen.

Water damage can come in many forms, and range in severity from a burst pipe or leaking sink to a flooded basement or extreme hurricane damage. If you’ve been struck by water damage in your walls, it’s best to check for signs and try to confirm the severity and scope of damage to best determine a course of action. Ultimately, larger water damage situations will require the assistance of a professional cleanup and restoration company, like SERVPRO^®, but smaller jobs can often be just as time-sensitive and shouldn’t be ignored. Even if you’re not certain your water-damaged walls are severe enough to contact us, it’s best to get a professional opinion in case the damage is worse than you think or may be able to see.

Here are some signs of water-damaged walls to look for as you determine the next steps:

• Mold growth, which can occur in as little as 24 to 48 hours after the initial water damage
• Damp air and musty odors in the surrounding area. Mold can often occur in basements, laundry rooms, or areas near older appliances, like water heaters. It can also grow near fountains, on rooftops, and in underground spaces, like basements, thriving in dimly lit areas with minimal air circulation
• Peeling paint and wallpaper, due to loss of adhesion as water builds up within walls
• Discolored, warped, cracked, bubbling, softened, and/or crumbling walls
• Squishy, wet carpet around the walls you suspect have water damage
• Sudden rise in utility bills
• Rotted wood in or near walls and surrounding area
• White, chalk-like stains on walls, otherwise known as efflorescence

When it comes to deciding whether to call a professional, if you’re ever in doubt, it’s best to contact a cleanup and restoration company like SERVPRO before you attempt to clean up water damage yourself. Even if you have the best intentions, like saving money or thinking the damage is easy to handle, there are several reasons it’s best to get another opinion. First, SERVPRO has the training, expertise, and industry-backed equipment to remove any hazards safely and efficiently as we proceed through the process. Additionally, it’s possible your water-damaged walls could be infiltrated by sewage and contamination, posing a potential health hazard; the associated bacteria could become airborne if not properly remediated, putting the health and safety of yourself, family, and/or employees at risk. Another reason you shouldn’t try to clean up water-damaged walls yourself is that you risk running into mold, which can cause further damage and health effects if not properly remediated with the correct equipment, like our industrial-grade HVAC units and fans.

Furthermore, even if you’re not certain you have water damage, to begin with, it’s still a safe bet to call SERVPRO and let our experienced technicians assess your space and provide a professional recommendation. Hidden water damage could be disastrous if you try to clean it yourself, due to internal structural dangers that may turn out to be beyond the scope of what you’re able to handle. If you opt to clean it yourself, you may find you need a professional only once you’re in a dangerous situation. Ultimately, it’s important further structural damage isn’t caused by improper repairs or inadvertently missing the water source, which must be stopped as soon as safely possible. SERVPRO’s proven system of professionals has decades of experience and is committed to remediating and fully cleaning the water damage, stopping it in its tracks, and helping to prevent further headaches and expenditures down the road.

Even if you routinely inspect your property, water damage can strike without warning, so you should call SERVPRO when you’re ready. There’s always a local SERVPRO nearby that’s available 24/7/365. The average process from inspection to completion is around 3-5 days, but this can vary greatly depending upon the severity and scope of the damage, the amount of contents affected, any demolition that may be required, and the presence of any hazardous materials.

Our franchise professionals have over 50 years of experience, so it’s no wonder SERVPRO is the #1 choice in cleanup and restoration. If you believe you’ve suffered from water damage in your walls or may not be sure and would like another opinion, your local SERVPRO is ready and committed to answering your questions and providing cleanup and restoration experience. With both the local, personalized touch of an individual franchise, we also have teams across the U.S. and Canada prepared to respond to commercial and larger damage disasters. We understand the importance of getting you back to normal as quickly and safely as possible and are committed to helping return your water-damaged walls to preloss condition “Like it never even happened.”®

What to Do After a House Fire

9/21/2022 (Permalink)

Here we can see a room with many items melted, burned, and covered in soot from a house fire in Ventura Calif

Your first priority after a house fire is to make sure all family members (pets included) are safe and accounted for. In some cases, you may need to find temporary housing until it is safe to return to your home. 

1. Don’t re-enter your fire-damaged home. 

You might think it is safe to return home once the fire is extinguished, but you must wait until the fire department gives you the all-clear. The following are numerous potential hazards in a fire-damaged structure, therefore it is recommended that before entering a fire structure one should wear at least an N-95 safety mask:

• Fumes and particles from smoke and soot
• Mold and water damage
• Structural issues, like a waterlogged ceiling, or a weak floor or ceiling joist system
• Gas leaks

• Electrical hazards in standing water (note: depending on the severity of the fire, the local Fire Department may have pulled the electrical meter and cut off the gas)

If you re-enter a space too early, you may become exposed to any of these items and risk your health and safety. 

2. Call your insurance agent. 

Most homeowners’ insurance policies cover the cost of a hotel, short-term rental, or food if your home is damaged due to a fire. You’ll also need to begin the claims process to cover home repairs and the replacement of damaged belongings. 

3. Reach out to local organizations for extra support.  

Suppose you don’t have homeowners' insurance. In that case, other community resources (like programs, charities, or benefits) may be available to assist you after a fire. These additional resources can help fire victims get back on their feet faster. Some of these organizations that can help after a house fire include: 

• Salvation Army
• American Red Cross
• Public agencies such as the health department
• Religious organizations
• State or municipal emergency services office

 If you’re unsure where to start, connect with your community’s town or city office for guidance. 

4. Get an inspection and damage assessment. 

Our seven-step fire damage restoration process begins with a call to our emergency service center. The SERVPRO^® team will send an inspector to your home to assess the extent of the fire and create an effective remediation plan. 

With more than 50 years of experience in cleanup and restoration, SERVPRO^® has preferred vendor status with many insurance companies. We’ll manage the homeowners' insurance claims process for a faster, more accessible experience.  

SERVPRO Fire Damage Soot

9/16/2022 (Permalink)

A Certified SERVPRO Technician On a ladder cleaning Soot Damage from a Fire in Ventura, Calif

What is soot? (and other common questions) 

Let’s get down to the soot basics. In order to both recognize and appropriately remove soot, it’s good to have a foundational knowledge of how it’s caused and what it looks like. Here are some of the most frequently asked questions from our clients: 

What causes black soot on walls and materials? 

Simply put, soot is the tiny particle that comes from incomplete combustion; it’s the black substance that comes from burning wood or other materials. While you might be most familiar with large-scale cinders and residue from fires, have you ever noticed those small black smudges near a burning candle? That’s soot, too! You don’t need to have a fire disaster to see the damage. 

What does soot look like? 

Most commonly, soot appears as black streaks on surfaces near a fire. It might be easy to confuse soot with mold; the similarities in color and patterns make them similar. Both can come out of nowhere, and both can do a lot of damage! Before touching the damaged area (which can be dangerous), you can make smart assumptions based on the black streak’s location. Ask yourself: 

• Is this damage near an electrical outlet or appliance?
• Is this damage near space in my property where I have candles, a fireplace, or other combustible materials?
• Is this damage at the bottom of a door where carpet may be filtering soot from the air?
• Is this damage near a part of the wall that could be affected by the heating system?

If you answered “yes” to any of these questions, there’s a good chance you’re dealing with soot and not mold. In contrast, mold will grow in areas with excess moisture, such as in between shower tiles or on a bathroom wall. 

Can I remove soot? 

The simple answer is yes—but that doesn’t mean you should tackle every soot damage project. A small smudge from a candle is likely cleanable with a small cloth dampened in rubbing alcohol. More significant soot damage from a fire should be handled by professionals. Agitating the soot with incorrect substances can make the damage worse. 

Is there any way to prevent soot? 

Yes! It all comes down to preparation. For large-scale damage, make sure that your home or commercial space has a fire emergency plan and a fully functioning fire sprinkler system. Regular maintenance and upkeep of your fire prevention tools will help reduce damage in an emergency. 

For more small-scale prevention, use high-quality candles with short wicks on the candle stand to reduce excess heat. Schedule regular maintenance of your kitchen appliances to help ensure that they’re in good working condition as well. 

SERVPRO water damage

9/2/2022 (Permalink)

Call SERVPRO of Northwest Ventura County Today! 805 507 5507

SERVPRO is a better option than calling and paying for multiple services from different companies, which can be a pain and end up more expensive than going with a single professional cleanup and restoration company. There’s a reason our tagline is “Like it never even happened.”® The decision doesn’t have to be difficult; choose to work with professionals who can handle the job, no matter how big or small. With more than 5 decades of experience and over 2,000 franchises across the United States and Canada, SERVPRO is made up of a proven system of professionals and is the #1 choice in cleanup and restoration*. Time is of the essence when you experience water damage. Whether it is water damage in your home or business, don’t wait. Give SERVPRO a call.

It’s especially important you call a professional cleanup and restoration company like SERVPRO when you come across water damage in your house or business, as our professionals are prepared to remediate mold that may have grown as a result. Your everyday handyman or contractor may not be suited to deal with mold in the safest manner and may leave undetected spores present after cleaning. This can cause further problems, given mold and mildew can cause health effects if not properly remediated. Ultimately, it’s best to save yourself the headache of dealing with multiple, and sometimes duplicate services from various companies. Rest assured, our SERVPRO franchise professionals are trained and available 24/7 year-round and will help return your home or business to preloss condition.      

SERVPRO Storm Services

8/15/2022 (Permalink)

A T-Mobile office in need of a board-up by SERVPRO of Northwest Ventura County before a heavy rain storm arrives.

Before the storm ever hits, SERVPRO of Northwest Ventura County can assist you in boarding up windows or doors.

SERVPRO Water Damage

8/8/2022 (Permalink)

Two of our work vehicles from SERVPRO of Northwest Ventura County parked side by side at a water loss in Ventura Calif

SERVPRO^® has the expertise and equipment to quickly restore your property to pre-water damage condition. We use a scientific approach to water removal and water cleanup that emphasizes monitoring and documenting the drying process from beginning to end.

Every water damage event is a little different, and requires a unique solution, but the general process stays the same.

Emergency Contact

When you call, our specialist will guide you through several questions that will help us appropriately respond to your unique water emergency. Beyond understanding your situation, we will want to set up a time for your local SERVPRO professional to inspect the property and create a restoration plan for you. Fast response is critical, so we’ll want to schedule this as soon as possible.

Inspection and Water Damage Assessment

After our professionals arrive at your home, they will thoroughly assess the water damage and help you understand its severity, hazards that may be present, and determine what can be restored. If necessary, we will also assist with stopping the source of the water damage. All of this is a crucial step to creating an effective plan of action that will result in the successful restoration of your property.

Water Removal

Service work normally begins with a thorough extraction of water. This helps prevent the spread of water in the structure and reduces drying time. Typically, hundreds or thousands of gallons of water are removed using powerful pumps and extraction units during the water removal process.

Damaged Material Removal

If any materials cannot be successfully restored, this will be communicated to you. These materials are typically removed as soon as possible to expedite the drying of all restorable materials.

Cleaning, Sanitizing, and Deodorization

Water damage can create cleaning, sanitizing, or deodorization needs for floors, furniture, and other personal belongings. SERVPRO professionals use a variety of specially formulated products, industry-leading equipment, and proven techniques to accomplish this important aspect of restoration.

Drying

After the bulk of the water has been removed, our specialists use industry-leading drying equipment to remove the water you can’t see. This will target water within materials to bring these materials back to their normal moisture level. This equipment is normally placed during the first visit to your property. The type and amount of equipment is based on your unique situation and industry standards.

Monitoring

During the drying process, our specialists will want to visit your property daily to help ensure materials are drying properly, check drying equipment performance, and make changes as needed. This monitoring process is critical to effective and efficient drying of your property.

Repairs and Construction

After these initial steps, your home may need construction work to get your property back to its preloss condition. The repair step can be minor repairs or rebuilding entire areas of your home. We can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.

SERVPRO Fire Damage Process

8/7/2022 (Permalink)

a SERVPRO employee using special technique to encapsulate lumber damaged by soot and smoke

After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO^® has the specialized fire restoration training needed to restore your home to pre-fire condition.

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you give us a call. Our specialist will ask a series of questions regarding the fire damage event that will help us arrive quickly with the appropriate equipment and resources.

Step 2: Inspection and Fire Damage Assessment

We will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, SERVPRO can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

SERVPRO uses specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

We will clean all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

SERVPRO Commercial Property Restoration

8/5/2022 (Permalink)

After removing all office items, all that is left to address now is the wet carpet and walls.

Here at SERVPRO, we are always out for people's and properties' best interests. Owning a Commercial property can be stressful as there are many tasks that need to be addressed.

Things like Fire sprinkler systems, many times one or two may be leaking within the walls and you don't notice it until there is an odor or microbial growth or both!

Your central heating and air conditioning can also leak! The overflow pan can reach its max before spilling over into empty cavities or onto the roof and making its way down each floor if you're in a multi-level facility.

In bathrooms, your wax rings between the floor and toilet can give out causing you category 3 water damage which would require the invasive measure to stop cross contaminates. *Remember any water that leaves a drain line and comes in contact with items or structures that is a porous material will need to be deleted/removed., essentially it is trash.

Exterior flooding is another issue, your property may be below sea level, and as we know water follows the path of least resistance, it also likes dry porous materials, Carpet, and padding, drywall paper behind baseboards, and coves alike. Wood furniture, like office chairs and desks, and wood book shelvings.

We offer Free Estimates! Call your Local SERVPRO of Northwest Ventura County Today!

Why Choose SERVPRO

8/5/2022 (Permalink)

A happy customer shaking the hand of a SERVPRO technician completing the job.

We are a Family owned and operated franchise, that has been in business for over 27 years. We are licensed, Insured, Bonded, and backed by large cooperation that is here for you and us 24/7 365 days a year. All of our Lead technicians are IICRC Certified, our vehicles are licensed and our technicians are insured. We always check our equipment for issues before and after a job. From phone call to arrival at the job site is 4 hours or less! We Document everything that is done to your home or office, including photos and paper and digital documents. We work directly with your insurance. Our prices are fixed for insurance claims and pro-rated for non-insurance claims. There are no surprise bills or hidden fees. We work for you! You always have peace of mind when SERVPRO is on the job!

Call your SERVPRO Franchise today and Let the Pros here at SERVPRO of Northwest Ventura County take care of you!

SERVPRO Biohazard cleanup

6/13/2022 (Permalink)

a SERVPRO Technician using SERVPROOxide to decon an area

The Professionals at SERVPRO of Northwest Ventura County have been trained to safely and legally contain, decontaminate and remediate all potential pathogens and visible blood from homes and property. 

After the police have finished processing a crime or accident scene, the cleaning and restoration process can begin. Many times, crime and accident scenes have blood and other biohazard contaminants. SERVPRO® can respond immediately and has the specialized training, protective equipment, and experience to safely clean trauma and crime scenes.

SERVPRO technicians follow OSHA and EPA protocols to help transform an unsafe environment back into a clean, safe home or business. Their first focus is always safety, since crime or accident scenes may involve bloodborne pathogens, harmful chemicals, and other dangers. We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

Crime Scene and Trauma Cleaning Services

• Fingerprint powder and evidence-gathering chemicals
• Tear gas and pepper spray residues
• Fire extinguisher residue
• Blood, bodily fluids, and tissue remnants

Crime Scene Residues

From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO can clean and restore your property after a crime scene investigation.

Bloodborne Pathogens

SERVPRO can remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO team members clean, disinfect and deodorize the structure.

Methamphetamine Labs

SERVPRO realizes many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile. SERVPRO franchise professionals follow federal and state guidelines to properly clean all surfaces.

SERVPRO Commercial Property cleaning

6/13/2022 (Permalink)

SERVPRO of Northwest Ventura techs cleaning a ceiling with push-up poles

SERVPRO of Northwest Ventura County not only offers disinfecting services that go beyond our regular scope of janitorial cleaning. We target the grime, odor, and moisture that gradually wear and tear at your office. It is important during this time of the Coronavirus that your janitorial company has the ability to disinfect the high-touch surfaces in your commercial property. SERVPRO uses the CDC-recommended hospital-grade cleaners, targeting harmful pathogens and bacteria.

High touch surfaces include:

• Doorknobs

• Countertops

• Tables

• Light Switches

• Handles

• Desks

• Phones

• Tablets

• Keyboards

• Toilets

• Faucets

• Soap Dispensers

• Sinks

• Remotes

Not only do we offer daily office cleaning, but we can deep clean key areas in your building to remove foul odors, build of grime and even removing biohazard contaminants. We have the specialized training and products to get your property clean and sanitized.

SERVPRO Fire Safety

6/2/2022 (Permalink)

Here we have a grill fire that burnt the exterior wall of a home in Ventura, Calif

Summer is here, it's time to knock the dust off the ol smoker and grill. STOP! Fire Safety is the first thing you should know before grilling.

Grilling fire facts

• July is the peak month for grill fires (18%), including both structure, outdoor or unclassified fires, followed by June (15%), May (13%) and August (12%).
• In 2014-2018, an average of 19,700 patients per year went to emergency rooms because of injuries involving grills.** Nearly half (9,500 or 48%) of the injuries were thermal burns, including both burns from fire and from contact with hot objects; 5,200 thermal burns, per year,were caused by such contact or other non-fire events.
• Children under five accounted for an average of 2,000 or 39%, of the contact-type burns per year. These burns typically occurred when someone, often a child, bumped into, touched or fell on the grill, grill part or hot coals.
• Gas grills were involved in an average of 8,900 home fires per year, including 3,900 structure fires and 4,900 outdoor fires annually. Leaks or breaks were primarily a problem with gas grills. Ten percent of gas grill structure fires and 22% of outside gas grill fires were caused by leaks or breaks.
• Charcoal or other solid-fueled grills were involved in 1,300 home fires per year, including 600 structure fires and 600 outside fires annually.

SERVPRO of Northwest Ventura County is here to help. Check out our website for information on how we can help you with Fire & Smoke Damage or give us a call at 805-507-5507

https://www.SERVPROnorthwestventuracounty.com/fire-smoke-damage-restoration

SERVPRO Storm Blog

4/27/2022 (Permalink)

Call SERVPRO of Northwest Ventura Today! (805) 507-5507

Here at SERVPRO of Northwest Ventura County we know storms can have a devastating effect on your place of business or home. That’s why our technicians are always on stand-by for any emergency! We are a Family Owned and Operated business, we will work directly with your Insurance. SERVPRO of Northwest Ventura county is Licensed, Bonded and Insured.

Storm Damage could possibly have affect these items inside and outside of your home:

• Ceilings with a “wet” appearance
• Damaged or missing shingles on your roof
• Mold growth on your walls or ceiling, which can be identified by a damp smell
• Peeling interior paint
• Any large branches that have fallen on the roof
• Leaks around the home

SERVPRO of Northwest Ventura County is ready to assist you if you find any of the above Signs. Call (805) 507-5507

Why SERVPRO of NWVC is your GO-TO Franchise

4/27/2022 (Permalink)

Call your local SERVPRO of Northwest Ventura County for an estimate today! (805) 507-5507

Why Choose SERVPRO of Northwest Ventura County? 

You have peace of mind knowing that SERVPRO of Northwest Ventura County Professionals will handle each job the correct way providing Excellent Customer Service. 

The science of restoration can be a complicated process, but SERVPRO of Northwest Ventura County understands the power of knowledge. Our professionals have the right equipment, technology, training, and customer diplomacy for any size of disaster. We thoroughly document and communicate each step of the restoration process to you or your insurance provider. 

We can Identify the correct mitigation and restoration method through Pre-Testing, so the job gets done correctly the first time. Our Restore versus Replace Solution helps to ensure lower policy costs as well as speed up the recovery process.

Call US Today! 805-507-5507

Water Damage

4/18/2022 (Permalink)

Call your local SERVPRO in Ventura 805-507-5507

Water damage refers to a variety of losses caused by water intruding into a material or system, allowing destructive processes such as rotting of wood, mold growth, bacteria growth, rusting of steel, swelling of composite woods, de-lamination of materials such as plywood, and so on to attack the material or system.

Water spots that gradually ruin a surface may be imperceptibly slow and minor, or it may be sudden and disastrous, such as broken pipes and flooding. Water damage, regardless of how quickly it occurs, is a major cause of property loss.

The costs of water damage and the process of water damage repair may or may not be covered by an insurance policy.

A broken dishwasher hose, a washing machine overflow, a dishwasher leak, damaged/leaking pipes, flood waters, groundwater seepage, building envelope failures (leaking roof, windows, doors, siding, etc.) and clogged toilets are all potential sources of water damage. Plumbing leaks account for 13.7 percent of all water consumed in the home today, according to the Environmental Protection Agency.  On average, leaks waste 10,000 gallons of water per year per household in the United States. A pipe crack as small as 1/8-inch can leak up to 250 gallons of water every day!

Why choose SERVPRO of Northwest Ventura

4/18/2022 (Permalink)

SERVPRO of NW Ventura 805-507-5507

Fires, floods, smoke, and other unplanned events can cause serious property damage. It can be challenging to take on a repair project like this on your own. That is why it is critical to contact your local professionals who can restore your home to its former grandeur.

SERVPRO of Northwest Ventura County and its team of skilled cleanup and restoration experts can assist you in recovering from disasters such as water damage, fire, mold, and storm damage. Commercial restoration services for businesses and public venues are also available.

With a customer support team that is available 24 hours a day, 7 days a week, the SERVPRO team promises quick treatment after a disaster. In order to expedite claim process, the organization collaborates with insurance carriers

Ventura: The Difference Between Commercial & Residential Restoration

4/13/2022 (Permalink)

Call SERVPRO of Northwest Ventura County 805-507-5507

When it comes to residential and commercial water losses, there is a clear difference as far as the size of the structure. However, it goes beyond just the size of the building.

Commercial buildings can typically have multiple units. Apartment complexes or business parks fall under this category. Multiple units means we have multiple tenants or owners. Each tenant will more than likely file a claim with their insurance provider. This can quickly turn into multiple point of contacts that will need to be constantly informed of progress.

Another difference between these types of water losses, are office settings. There are businesses that cannot completely shut down production and we must find ways to keep them operational while dealing with a water disaster. For example we are always mindful of keeping a clear walkway, minimizing noise levels as much as possible and moving quickly so you can get back to normalcy. These factors can be tricky to accommodate when completing mitigation services.

Here at SERVPRO of Northwest Ventura County, our team is trained to accommodate the above scenarios. Click here for more information on commercial water damage. 

What Are The Most Common Causes of Water Damage

4/8/2022 (Permalink)

Contact your Local Friendly SERVPRO today! SERVPRO of NorthWest Ventura County 805-507-5507

Water Damage occurs when water intrudes on structures and damages them. It can cause many system failures as well as damage to your home's integrity. Water Damage can also lead to mold proliferation, which can cause health complications like respiratory disease, especially in the elderly and young. In addition to this, water damage causes stains on carpeting and other surfaces, as well as unpleasant odors inside the home. To prevent such problems, it is crucial to identify the signs of water damage early and take action before the damage worsens. Let's take a look at the most common issues in a dwelling that can be affected:  

1. Leaks in the Plumbing Systems

2. Clogged Gutters

3. Faulty Appliances

4. Blocked Toilets

5. Burst Pipes

6. Malfunctioning Air Conditioner

7. Septic Tank and Sewage Backup

8. Water Overflow

9. Adverse Weather Conditions

Fire Safety For Your Ventura Business

4/4/2022 (Permalink)

When your commercial building has fire damage, CALL SERVPRO of Northwest Ventura County 805-507-5507

With the COVID-19 Pandemic tapering off, we're headed back to the office. With that said we need to address fire safety and prevention.

Protecting your company from the threat of fire begins with prevention. While some situations are out of a company’s control (wildfires or arson, for example), At the very least workplace fires can be avoided with a few extra precautions like:

• Assist in implementing and improving effective emergency procedures in your workplace
• Conduct a thorough walkthrough of your company’s workspace to assess fire hazards
• Raise awareness (with both leadership and staff) about existing fire hazards
• Document risk areas and work with leadership to resolve them
• Help prevent emergencies by evaluating fire risk control measures
• Educate employees on how to respond to an emergency
• Plan and execute regular fire drills
• Continue with routine fire prevention walkthroughs

It's important to note that this could be assigned to one employee as a Bi-weekly task.

Call SERVPRO now for an Emergency Ready Profile where we can come in and identify, fire safety Equipment like, emergency exits, stairs, fire extinguishers, water shut off, gas shut off.

Click here to connect to your local SERVPRO

Reducing Water Damage in Your Ventura Commercial Building

4/4/2022 (Permalink)

Call us now! SERVPRO of Northwest Ventura County 805-507-5507

It is possible to reduce and often avoid water damage to commercial property by identifying potential problem areas and addressing water intrusion concerns.
Knowing the top causes of water damage to commercial properties makes the entire process easier.

Damaged Roofing Components
Damaged Pipes and Sprinklers
Worn Out HVAC System
Unchecked Window Damage
Poor Waterproofing Maintenance

Why choose SERVPRO for Water, Fire and Mold Restoration

4/4/2022 (Permalink)

Call us now! SERVPRO of NorthWest Ventura County 805-507-5507

Because our Technicians are IICRC Certified.

Because we have been in business since 1995!

Because We are Family-Owned and Operated

Because SERVPRO uses the Highest Standards, no matter the type of Job!

Because we are here READY for any Disaster 24/7.

Because we truly make it "Like it never even happened."

Because no Job is too small or too big!

Because we Clean & Sanitize each piece of Equipment In-between jobs

Because we work directly with your insurance company!

Because we are a 5-Star Company.

Because we comply with all Federal; State and OSHA Rules & Regulations.

Because our Employees care about YOU!

Why Should You Choose SERVPRO of Northwest Ventura County?

11/22/2021 (Permalink)

Stocked, Organized and Ready 24/7! Call us 805-507-5507

Our franchise owners have been in the business for over 26 years. We have the experience & knowledge it takes to handle your water or fire damage.

Our employees go through extensive training through SERVPRO U, getting an introduction to water mitigation and customer service. We do continuous education and assist our team in obtaining their IICRC certification in water and fire mitigation. We have well rounded restoration technicians that have the passion for service, and the knowledge to effectively handle your loss.

Our team will communicate with you throughout the process so you know your next steps. You can trust we are experts in this area and are here to help you get back on track.

Our skill and professionalism makes us a preferred vendor with many insurance companies. We follow proper procedures and work with integrity, always looking out for our customers.

Check our restoration page on how we can help you.

So the next time you have a water or fire damage, call SERVPRO of Northwest Ventura County 805-507-5507

It’s The Hidden Water Damage You Don’t See

11/18/2021 (Permalink)

All these tools help SERVPRO of Northwest Ventura County be ready to assess your water damage. 805-507-5507

After a water loss, you may be quick to dismiss the need for mitigation services. You don’t see any physical damage to your drywall or floors. You may not feel that the wall or floor is wet when you touch with your bare hands. As we know in this industry, looks can be deceiving.

Professional Restoration Technicians have the right tools to detect moisture in your home or building. Below are just a few of those tools and how they help identify trapped moisture:

-Moisture Meters: This tool helps measure the moisture level on surfaces. Can detect moisture from .25’’-.75’’ deep. It is non-penetrating and wont damage surfaces.

-Pin Moisture Meter:  These have two metal probes that you can physically stick into wood framing in order to get a moisture reading. And electrical current will flow between the two prongs and measures resistance. Since wood does not conduct electricity and water does, we can get an accurate reading based on the resistance measured.

- Thermohygrometers: Measures the relative humidity and temperature of the atmosphere. Many people don’t realize the science behind drying methods. A lot of our atmospheric climate will determine the method of drying used to dry affected materials.

-Thermal Imaging Moisture Meter: Thermal imaging detects subtle temperature differences which can point our technicians in the right direction. Moisture can be very difficult to detect because at times, you may not see physical damages with the naked eye. This allows us to narrow down the field of vision.  

Check out our website for more information on the water assessment process.

Give SERVPRO of Northwest Ventura County if you suspect water damage 805-507-5507

Storm Damage- Cleanup & Restoration

11/17/2021 (Permalink)

Day Or Night Our Team Is Ready! 805-507-5507

We're Faster to Any Size Disaster

Our team responds immediately to any size disaster. We understand that emergencies can happen day or night. In the event of a Storm Disaster, we have the support of other franchises nationwide. We work together with the local community to get you back on your feet. With the assistance of our Storm Disaster Recovery Team, SERVPRO can mobilize at a moment’s notice. SERVPRO of Northwest Ventura County is here to help!

Earlier this year we had the privilege of joining the Storm Disaster Recovery Team in Texas. Thousands of SERVPRO franchises teamed up to help our fellow Americans during a natural disaster. That is what SERVPRO is all about! Not just helping our local communities but showing up when others are in need.

We are storm damage specialists. Our specialty is flooding and storm damage restoration. With our extensive water damage training, we are the experts you need when disaster strikes.

If you need a company with the resources to handle large commercial or storm disasters, SERVPRO of Northwest Ventura County are the ones to call. 805-507-5507

Hidden Water Damage after a Storm

11/17/2021 (Permalink)

Flood damage after a storm can leave significant damage behind. Don't wait until it's too late to have an assessment. Call us Today!

The high winds have died down and now you're left picking up the pieces. 

You’ve removed debris from your property, fixed fallen fences and may have used your own towels to soak up any water intrusion. If you’re thinking everything is good to go, that may not always be the case.  

Storm Damage is not always limited to just the visible damages you see. Water has a way of getting into every nook and cranny. You may not see these hidden damages for a few weeks. At that point, you may have a mold problem that has now affected more than you bargained for. That is why would should call us, SERVPRO of Northwest Ventura County is always ready to assist. We offer a FREE initial inspection to see if we find a presence of water intrusion. Our technicians are equipped to assess your home and give you a recommendation if needed. 

Give us a call now to schedule your inspection today 805-507-5507

Fire Safety This Holiday Season

11/16/2021 (Permalink)

This holiday season, be ready and be safe!

As we inch closer to our Thanksgiving Holiday, we know households in Ventura County are busy perfecting their recipes for the big day. One of the #1 causes of fires, is cooking. So let’s take a moment to review some fire safety tips this season.

#1: If you have a fire in your oven. Immediately turn your oven off and allow the food to cool down before you open and clean. If the fire however has escaped the oven, immediately leave your home and call 911

#2: Always stay in the kitchen with you are grilling, boiling, frying or broiling food

#3: Keep sleeves rolled or wear close fitting clothes while cooking. Prevents cloth from accidentally lighting on fire

#4: Keep flammable items away from the stove that can catch fire. Such as paper towels, rags, oven mitts, or wooden utensils.

#5: Keep appliances plugged directly into a wall outlet. Do not use extension cords.

For more fire safety tips please visit the National Fire Protection Association.

If you have Fire Damage, call SERVPRO of Northwest Ventura County: 805-507-5507

Heater Safety

11/16/2021 (Permalink)

Follow safety tips to keep your loved ones safe.

Here in Ventura County we don’t get cool weather very often. That is probably why when temperatures dip below 60 degrees, we start pulling out our space heaters. Here are some reminders about heater fire safety to keep you safe this season.

#1: Make sure your heater has an automatic shut off feature.

#2: Make sure your heater has been tested by a recognized testing facility

#3: Make sure you don’t run your heater overnight while you sleep.

#4: Practice the 3ft rule when placing your heater. Keep it away from flammable objects

#5: Make sure your heater is placed on a flat solid surface.

Stay warm and stay safe out there!

SERVPRO of Northwest Ventura County is here to help. Check out our website for information on how we can help you with Fire & Smoke Damage or give us a call at 805-507-5507

https://www.SERVPROnorthwestventuracounty.com/fire-smoke-damage-restoration

Common Commercial Water Damages

11/12/2021 (Permalink)

SERVPRO knows a business is 24/7. That is why we are always ready to help you! 805-507-5507

Common Commercial Water Damages

Water emergencies can occur at anytime. It’s important to do routine maintenance and checks just like you would your home, before your business is significantly impacted. Have a plan in place to minimize business interruption.

Follow this link to sign up for SERVPRO’s no-cost to you Ready Profile Setup https://ready.SERVPRO.com/Home/ReadyProgram

TOP 5 Commercial Water Damages:

1. Appliances & Equipment Leaks: This is common in restaurants and catering businesses. When appliance failure occurs, it can cause water damages to you facility. This also applies to HVAC systems and Water Heaters.

2. Sprinkler Systems: Older buildings can have outdated sprinkler systems. If these systems have not been updated, they can be found faulty and may be in need of replacement. Sprinkler system malfunction, can ruin inventory and business assets

3. Broken pipe or Plumping Issues: Just like in your home, pipes can burst or corrode over time. Pay attention to things like low or high water pressure and have your water meters checked by your maintenance crew periodically

4. Sewer Line Backup-All commercial buildings will have bathroom facilities and some with multiple drain lines connected together. When your main line back up, it can cause sewage overflow. Sewage water is a category 3 (black water) contamination and requires sanitization and in all cases any porous materials that came in contact with that water, will need to be removed.

5. Roof Penetrations: If the roof on your building has not been serviced or replaced in the last 10 years, it can lead to severe damage to the interior of your building. Sometimes, especially here in California, we don’t get as much rain and so leaks aren’t always apparent. We do get strong wind gusts and so it is important to have your maintenance personnel assess any damages after a significant wind storm.

Whatever the cause. SERVPRO of Northwest Ventura County is here to help you! Call us at 805-507-5507

EMERGENCY Ready Program for Your Ventura Business

11/12/2021 (Permalink)

Don't be ruined. Be Ready! Call us to set up your ERP 805-507-5507

There is no easier way to get your business ready for any type of water or fire disaster than with SERVPRO’s Emergency Ready Program.  This is a pre-planning program that prepares your business during an emergency.

*No-cost to setup and do an assessment of your facility

*Involves collecting critical information that will be needed in case of an emergency

*Provides guide on how to re-gain access to your building following a disaster

*Establishes SERVPRO for Northwest Ventura County as your disaster mitigation and restoration provider

*Identifies who is in line for authorizing work

*Provides facility details such main water shut off valves and priority contact information.

For information, please visit us at https://ready.SERVPRO.com/Home/ReadyProgram

Give us a call to set up your walk-through today! 805-507-5507

Emergencies Don’t Sleep. Neither Do We

11/12/2021 (Permalink)

Day or Night, SERVPRO of Northwest Ventura is Here to Help! 805-507-5507

We all know emergencies don’t wait for a convenient time to happen. When your building is faced with a 2am flooding, SERVPRO of Northwest Ventura County answers the call. Within 1 hour we can have our emergency responder technician onsite to help guide you through the next steps and assess the situation. Within 4 hours we can have a crew ready and mobilized to help with emergency services.

When your business is on the line, you want someone reliable and with the resources to get things done. That is where we come in. Have your emergency ready profile setup with SERVPRO so these situations go as quickly and smoothly as possible.

Visit us at: https://www.SERVPROnorthwestventuracounty.com/commercial-restoration-cleaning

To see how we can help your business during a water emergency

805-507-5507

Heavy Rains and Wind in Ventura County

10/27/2021 (Permalink)

When heavy rains hit, storm drains can overflow. Keeping sand bags available to prevent water from traveling into your home can come in handy

With the bomb cyclone moving onto our shores, we got a taste of storm weather this week. It was a good reminder that we should always be prepared even when we live in sunny California. Make sure you are signed up to receive emergency alerts in your area. Our hills are susceptible to mudslides and flash floods when we get rain in this area. It is always important to be prepared and be safe. Here are a few tips to help you this season:

*Have sand bags available in case you need to create a temporary barrier to protect your home

*Have flashlights with fresh batteries available for power outages

*Make sure you clear your rain gutters from fallen leaves and debris to prevent them clogging and causing secondary damages to your roof

*Visit Ready.Gov/floods for more information on how to be prepared.

*Sign up for Alert Notification for Ventura County: https://www.readyventuracounty.org/vc-alert/

For emergency water damage call SERVPRO of Northwest Ventura County 805-507-5507

Roof Damage After a Wind Storm

10/27/2021 (Permalink)

Call SERVPRO of NW Ventura County for damage after a storm 805-507-5507

Why does it seem like rain storms always hit after high winds? Ventura County is no stranger to high wind warnings, especially around the Fall Season. Although we don’t see many rainy days, it always seems that after the high winds start, rain follows. Here you can see a photo of some damage caused by the heavy winds. Always inspect your roofs after a heavy wind to make sure your shingles are intact. Roofs should be replaced every 10 years or so. Consult your roofer for their recommendations. Clear your gutters to avoid water collecting on your roof and causing damages.

Check out the National Weather Service for more information on wind warnings and how to prepare!

Here is just a few things SERVPRO can assist with after a storm: Check out our website for more information on how SERVPRO of Northwest Ventura can help!

*Temporary roof tarping  

*Water damages caused by roof leaks

*Debris removal after a storm

*Water damages caused by floods

Water Damage Countdown

9/21/2021 (Permalink)

No matter where you are on your water damage timeline, SERVPRO of Northwest Ventura is here to help! 805-507-5507

Water damage a day ago? Week? Month? Is it too late?

The problem with water damage, is it can be difficult to assess how bad it really is without the proper tools. You can soak water up with a towel and put a fan on it, but how sure are you that the moisture didn’t travel into other areas of you home?

A typical water damage timeline looks like the following:

MINUTES AFTER LOSS: Water will absorb into materials such as your drywall, furniture and flooring.

1-2 HOURS AFTER LOSS: You will see swelling and warping of walls, flooring and cabinets.

48 HOURS TO 1 WEEK: Water will continue spreading through crevices if left unattended. You may start to notice mold growth. You may see materials splitting or cracking and deterioration. Note that at this point in time your affected area could have doubled in size from day 1.

OVER 1 WEEK: Mold growth will be present, there could be structural safety concerns. Removal of affected areas would be required.

So is it ever too late for SERVPRO to help? Never! We can help you at any point of your water damage timeline. Just keep in mind that the longer you wait the more work that will need to be done to get you back to life. CALL US 805-507-5507

SERVPRO of NW Ventura County-Storm Mobilization

9/21/2021 (Permalink)

Our team fueling up in the middle of the night to make the journey to Austin, TX. Call us any hour of the day for Emergency Response 805-507-5507

This winter our team got first hand experience in participating in the Texas Storm Response Team.  That is one of the great things at SERVPRO, when extreme weather events strike across America, SERVPRO franchises are ready to help. Our technicians stepped up to volunteer, traveling across multiple states to set up in Austin, TX. From there are crews immediately dispatched to emergency calls throughout the city.  With our office team filtering calls remotely and working with our team on the ground, we were able to assist the community of Austin.

Our crews genuinely care about our communities. Making the choice to leave loved ones behind to help others shows great character of our technicians. We appreciate them stepping up not only in our local community of Ventura County but nationwide.

So know when it comes your emergency whether it be your home or business, our guys are ready to mobilize for you!

Check out our Storm Damage Cleanup Page for help tips

Water Loss Claims-Tips to Prepare You

9/21/2021 (Permalink)

SERVPRO of NW Ventura County can complete a full inspection report to send to your insurance company. Get the process moving by calling 805-507-5507

As a home or business owner, you deal with many stressful situations. When you have a major water loss and you’re faced with a disruption in your life or business, it can be overwhelming. When this happens you’re going to need to navigate the world of filing an insurance claim.

Here are a few basic tips to get you ready:

Tip 1: Pull up your insurance policy- Review your policy and see what coverages you have. Are repairs included in a sudden water loss? Do you have a deductible? Do you have contents coverage? This will help prepare you for your call with your insurance adjuster. Have some questions ready that you need clarification on. This allows you to set your expectations and have a better understanding once you start speaking with your adjuster

Tip 2: When speaking with your adjuster be brief and go straight to the point. Adjusters need to know the facts so they can make a determination on coverage. Since the guidelines are set, you don’t need to convince your adjuster to cover your claim over the phone. The facts will speak for themselves.

Tip 3: Take Photos- Have your proof on the cause of loss. Take photos and report immediately when the loss occurs.

Tip 4: Water Mitigation Services- Check your policy carefully because some insurance companies require you to mitigate the damages (keep from getting worse). If you need a recommendation, your insurance can provide one. Remember you can use ANY restoration company you prefer.

SERVPRO is a Nationally Trusted Brand. Here at SERVPRO NW Ventura County, we know the process and can get you moving forward. CALL US at 805-507-5507

National Preparedness Month: Guidelines for our Ventura Community

9/21/2021 (Permalink)

Take the steps to be prepared BEFORE the situation arises.

Week 1: Make a Plan: Make it a family affair! Talk to family & friends about what that plan will be in case of an emergency. How will you communicate to each other to make sure everyone is safe?

Week 2: Build a Kit: Gather your supplies in one area that is easily accessible. Don’t forget to think about the kiddos and pets. If you have to stay in a shelter do you have enough snacks and activities for the little ones?

Week 3: Prepare for Disasters: Take a tour of your home. See if there are any potential obstacles in case you need to make a quick exit. Where is your home owner’s insurance policy? Have you reviewed it the last couple years? These checks will save you time in the long run, and they are low-cost, no cost preparedness

Week 4: Teach Youth About Preparedness: Talk to your little ones! It is never to early to be prepared. Review emergency numbers. What do they do if they get separated from you? Do they know your meeting point? Communication and practice are key for when emergencies arise.

Fire Restoration-SERVPRO of NW Ventura County is Here!

9/20/2021 (Permalink)

Fire restoration services you can trust! SERVPRO of NW Ventura County

When you’ve been hit with the unthinkable, you’re left not knowing what to do next. Fire chasers can bombard you with several contacts and you can feel frustrated and unsure about who to trust. That is why SERVPRO is here to help. We are nationally recognized by major insurance companies throughout the country. Our goal is to assist you each step of the way and make the process as seamless as possible.

Here is how SERVPRO can help:

1. CALL SERVPRO! We are available 24 hrs a day 365 days a year. We will answer your call and get to you within 4 hours- 805-507-5507

2. Inspection & Assessment: Our certified Fire & Smoke Technicians will come out to do a full inspection of your home. Testing all areas with a dry chemical sponge, they can determine how far soot traveled. All areas are inspected including attic spaces.

3. Board Up & Roof-Tarping: Should you have exposed areas of the home to the outside elements, SERVPRO will perform board up and roof-tarp services.

4. Water Mitigation-When the fire trucks have left, you will realize that damage may not be limited to the fire. As fire fighters fight to stop the blaze, you can find yourself with water damage. Our technicians are IICRC certified in Water Mitigation as well so this makes the process easier.

5. Cleaning & Sanitization: SERVPRO uses specialized equipment and techniques to remove soot from contents and structural parts of your home. We will assess contents and see if they are restorable or total loss. Our goal is to bring your home back as close to preloss condition as possible.

6. Restoration-Once our team is complete with their work, you are all set to begin repairs of your home. Some homes my need minor repairs like drywall, paint or new flooring. Some may need major repairs that extend to the integrity of the structure. SERVPRO works quickly so you can have peace of mind.

 Fore more information check out our website here

SERVPRO of NW Ventura County knows what it takes to get you back. CALL us 24/7 @ 805-507-5507

How Does SERVPRO Know What I’m Going Through? Because We’ve Been There!

9/20/2021 (Permalink)

Here's the look of our leaking ceiling! Lucky for us, we are surrounded by SERVPRO Heroes!

Just two months ago, our very own SERVPRO of NW Ventura County got their own water damage surprise. Quiet morning like usual, when our office personnel started hearing soft tapping sounds. Before we knew it, water was pouring out of the ceiling! Pipe had burst and there was no stopping the flow of water.

After the initial feeling of panic. Our staff went into SERVPRO HERO MODE!

Here’s what we had to do.

#1: Stop the water source. Main water shut off was our best friend that day.

#2: Placed buckets to capture as much water as possible before it had time to spread throughout the office.

#3: Notified Property Management of the situation so they could make their own assessment on repairing the pipe. Plumber called out for repairs.

#3: Once the water stopped dripping it was SERVPRO assessment time. Our technician, using his moisture meter, marked the moisture path with blue tape. (Gives us a visual on the extent of damage)

#4: Demo: Ceiling that was physically damaged was removed along with wet insulation. Carpet was lifted and carpet padding was removed to allow carpet to reach drying standards. Carpet padding can retain moisture and typically doesn’t dry.

#5: Drying EQ: Air Movers and dehumidifier was placed to start the drying process. As we know too well in this industry, sitting water turns to mold real fast with no air flow.

#6: Day 3 Re-Assessment: By day 3-5 we have a good idea if materials are going to dry in place or not. Lucky for us our drywall and carpet reached its drying goal.

#8: Now that everything is dry, ceiling replaced and all is well

The Water Mitigation in our office took 3 days because we acted quickly. That is why you shouldn’t wait to call us. Don’t ever assume an area is dry by look or touch. When you assume, water will spread and your initial loss area, can double in size. This will elongate your drying time frame and make it more likely you’ll need costly demo and repairs.

So the next time you find yourself in a Water DISASTER, CALL SERVPRO of NW Ventura County 805-507-5507

Wildfire Preparation for Ventura County Residents

9/16/2021 (Permalink)

When wildfire gets too close to home, Call SERVPRO of NW Ventura County to get your home back to normal 805-507-5507

Our local community knows that when those Santa Ana Winds come over the hills, it can bring with it a lot more than just dust. Prepare yourself this Wildfire Season with the following checklist:

*Warnings and Alerts- Sign up for local alerts right to your phone. Be aware of your surroundings communities.

*Make an Emergency Plan-Have an evacuation plan but also know your local shelter information. Once you’ve made out of your home, what comes next?

*Prepare your Home- Use fire-resistant materials when building your home. Keep your lawn clear of debris and other hazards that can lead to potential issues.

*Important Documents-Have these in one spot so you can grab immediately without having to search during an emergency.

*Supplies-Have an emergency supply box ready to go. Include non-perishable food, medical supplies extra clothes.

*Listen to Authorities-If authorities are advising you to evacuate, don’t hesitate. Be ready to go.

Our local community is no stranger to wildfires. We know the importance of being ready. SERVPRO of Northwest Ventura County is always ready to help our local community. Call us when you need us 805-507-5507

Emergency Flood Cleanup Service in Ventura

9/15/2021 (Permalink)

When your flooring is saturated with water, call SERVPRO of NW Ventura County 805-507-5507

When you need emergency flood cleanup in Ventura, SERVPRO is here to help.

Floods can be scary, stressful, and wreak havoc on your property. Most people don't know who to call or where to begin because this is a brand new experience, that's where we come in.

If you need a trusted water remediation partner, here are several reasons you should call us.

1.) SERVPRO is a trusted industry vendor, who has the experience and know how to handle any size water damage issue. Our franchise owners have been in business for 27 years!

2.) We are licensed, bonded, and insured,(not only for auto and workers compensation, but for our liability as well) which is required in the state of California to do business. 

3.) We are locally owned and operated. Our owners, Brandon and Patrese Hedding, care deeply about doing good work and having great customer service. We are a family owned and operated business.

4.) SERVPRO guarantees our work. If you are unhappy with anything that happens within your home or business, we promise we will do everything we can to make it right.

5.) We work 24 hours a day, 7 days a week, everyday of the year.

Call SERVPRO of Northwest Ventura County anytime at (805)507-5507.

SERVPRO Has the Ability to Handle Your Commercial Flooding Disaster

9/15/2021 (Permalink)

When your business needs immediate assistance, call SERVPRO of NW Ventura County 805-507-5507

Flooding in business is usually the result of damaged plumbing, a sprinkler system going off, or leak in the roof. Eliminating the effects of Commercial water damage in a hotel or office building can take several days or weeks, depending on the amount of water on the floor and what is in it. Let SERVPRO of Northwest Ventura County be the company to help.

This situation is bad enough in a private home but spread the damage across ten floors, and 200 rooms and the restoration costs start to look like the purchase price of a mini-mansion! With more than 25 years experience in the restoration business, SERVPRO knows that replacing carpets is one of the most common, and expensive, costs. 

In most cases carpets get soaked, but the water levels are not more than an inch. Our technicians can come in with water extraction wands to draw out the bulk of the water and remove it from the building for each floor of the building.

With water removal accomplished, we begin the process of drying the carpet. This procedure is needed to prevent the fibers from rotting, mold from forming, and to stop deterioration. We use a combination of air movers and dehumidifiers to direct warm, dry air across the carpet surface and force the damp air out of the rooms, down the hallways and into the stairwells where we can vent it outside. Our technicians may prop open the fire exits to assist venting the air if weather permits.

Since commercial grade carpets normally do not have a pad underneath, there is rarely a need to pull them up. However, if they were underwater for more than a day before we arrived, it may be necessary to carefully pull up both an entry and an exit point to force air underneath. It speeds the drying process and is particularly useful if deterioration is a concern. 

At SERVPRO of Northwest Ventura County, we understand that each day lost to flooding means a loss of thousands of dollars. To help keep your doors open and your guests or tenants happy, we keep a response team on 24-hour notice. If you need our services, call us today at (805) 507-5507 for more information.

Be Fire Ready Ventura County!

9/14/2021 (Permalink)

Engage your children to take part of your family safety plan. Repetition is key so you can stay calm during an emergency situation.

Summer is ending and just around the corner we have the Holiday Season. It’s important that our Ventura County Residents prepare their homes for the unexpected. As we prepare to place candles in our pumpkins, bake our Turkey’s and light up our Christmas trees, let’s take a pause before it all begins. Fire safety keeps your loved ones prepared and ready when an emergency arises.

Basic Fire Safety Check:

                *Fire Alarms & Carbon Monoxide Alarms (Battery, placement check)

                *Escape Plan (Do your little ones know the plan)

                *Fire Extinguishers (Accessible and near possible hazards)

Don’t wait for a disaster to strike. Take precautions when you have the time. Routine checks and running through your escape plan with your little ones makes a world of difference.

Visit the National Fire Protection Association website for more information on Fire Safety.

And should the un-thinkable happen, SERVPRO of Northwest Ventura County is HERE TO HELP!

805-507-5507

WATER DAMAGE-WHAT TO DO

9/6/2021 (Permalink)

Call SERVPRO of NW Ventura County 805-507-5507 ***24 hr response***

STEP 1: Turn off Water

To keep water from spreading and causing additional damage, it is important to cut off the source. Label or know where your main water shut off valves are.

STEP 2: Identify the Cause of Loss

Identifying where the source of water is coming from can help our crews determine the water category and possible pathways of water intrusion.

STEP 3: Remove Valuables

Move furniture or valuable items out of the water pathway if possible. Always asses if it is safe to do so. For heavy furniture you can place foil or wood blocks between furniture legs and wet carpet to prevent further damage.

Calling a Water Mitigation company is essential in preventing secondary damages. Our certified water technicians can assess the situation and determine the best course of action. Drying is critical in preventing mold growth and containing the damage caused to your home.

Call SERVPRO of Northwest Ventura County when you need an immediate response to water loss

FIRE DAMAGE-QUESTIONS TO EXPECT

6/1/2021 (Permalink)

SERVPRO of Northwest Ventura is here to help you get your life back. We'll work directly with your insurance company. Don't hesitate to call.

When SERVPRO of NW Ventura County receives a fire loss, we know asking the right questions is beneficial for everyone involved. Knowing the structural integrity, cause of the fire and how it was extinguished allows SERVPRO to act quickly. For more information in our services, click here

Question 1: Has the structure been cleared by the Fire Department?

• It is important for us to know at what stage the fire investigation is in. While the Fire Marshall is completing their investigation to how the fire started, no persons will be allowed to enter the structure.

• Based on his determination and how severe the fire was, will determine if the structure is deemed safe to enter. Some parts, or all may be tagged with or without restrictions.

• Taking these things into consideration will help us determine how quickly we can assess the situation.

Question 2: Cause of the Fire

• Based on the type of fire, there can be different cleaning methods. Having more details on the loss assists our technicians in having the right tools and materials to get started.

• Different types of fire damage include: Wet Smoke (Plastics & Synthetic materials); Dry Smoke (Wood & Paper); Protein (Discoloration, Strong odor); Fuel (Oil & Soot/ Puff Backs)

Question 3: How was it extinguished?

• Was a Fire Extinguisher used or was it put out by Fire Department with water hoses. There are different types of fire extinguishers that people may not realize. For example: Water/Foam/Powder. Secondly if the Fire Department used water to extinguish the flames, your home or building may have water damage apart from the fire damage.

• This helps are technicians be better prepared with water mitigation EQ if necessary.

At SERVPRO of Northwest Ventura, we have seen it all! Make sure you are in the right hands when handling a Fire Loss.  Call us at 805-507-5507

WHEN AN UNEXPECTED DISASTER STRIKES, WHY CHOOSE SERVPRO?

4/22/2021 (Permalink)

Call SERVPRO of North West Ventura County today, at: (805) 507-5507

WHEN AN UNEXPECTED DISASTER STRIKES, WHY CHOOSE SERVPRO?

SERVPRO of North West Ventura County is ready to take a handle on your disaster 24 hours per day, 7 days per week. SERVPRO was founded in 1967 and now has over 1,900 franchises across the US and Canada. SERVPRO IS A NATIONWIDE LEADER IN THE RESIDENTIAL AND COMMERCIAL RESTORATION INDUSTRY. Some of the types of services we offer are: water, fire, and storm damages; mold remediation; and cleaning services (including specialized COVID-19 cleaning services). Our team of experts are knowledgeable, alert and professional. Our team is available to assist you with your restoration and cleaning needs, at home and at your business. SERVPRO also specializes in large scale disaster recovery.

ONE OF OUR CORE VALUES HERE AT SERVPRO OF NORTH WEST VENTURA COUNTY IS GROWING RELATIONSHIPS.

Here at SERVPRO, our mission is to develop a team of quality people who focus on excellent service, fairness and mutual respect. We do more than just the physical aspects of the work involved, we grow relationships within our business and with our customers. We aim to provide exceptional customer service to each and every one of our customers. Additionally, when an Insurance Company is involved or a claim has been made, we work alongside the insurance company, assisting with inspections, determining coverages and keep you updated and well informed every step of the way.

Create an Emergency Ready Profile: Storm & Natural Disaster Preparation

4/21/2021 (Permalink)

When Fire Or Water Damage Strikes You Can Be Ruined Or Ready.

Is your business prepared for a storm or natural disaster? If you had an emergency situation, would your business be prepared?

50% of businesses do not reopen after an emergency. 

A SERVPRO Emergency Ready Profile is an immediate plan of action. It saves valuable time in the event of a disaster.

In Southern California we have to be ready for an earthquake or other natural disasters. When foundations and buildings shift, water and gas leaks can occur.

Knowing what to do, who to call and what to expect in advance is the key. This is a free service SERVPRO of Northwest Ventura County provides by scheduled appointment.

We gather and organize with you:

• Property overview information, such as “Before photos” from a facility walk-through
• Emergency contacts, identifying whose authorized to sign paperwork to get the mitigation work started
• Insurance Contact Information
• Utility Contact and water main shut off valve location

The importance of timely mitigation:

• minimizes the effects of water and fire damage
• allows your property and business to be restored at a faster rate
• reduces the amount of time your business is inactive

We have everything you need to be prepared and have helped many Ventura businesses recover from storm damage to their facilities.

For information about storm damage cleanup and restoration, click here.

For more information on our Ready Plan, click here or call us at 805-507-5507 to set up your walkthrough.

VENTURA COUNTIES 24/7 WATER DAMAGE SERVICE PROVIDER

4/16/2021 (Permalink)

SERVPRO- YOUR 24 HR EMERGENCY SERVICE PROVIDER

SERVPRO of North West Ventura County provides 24 HOUR water damage, fire damage, mold remediation, biohazard, and other specialized cleaning services. One of our core specialties here at SERVPRO is in restoration services which is a 24 hour emergency service.

WHAT MAKES SERVPRO DIFFERENT THAN OTHERS IN THE INDUSTRY?

Whether you contact us with a small slab leak, or you contact us with a huge house flood, you can rest assured that our team of professionals will be ready to assist you. And whether you call us at 9:00 a.m. or it’s at 2:00 a.m., SERVPRO of North West Ventura County will be available to take your call. We are happy to be of service. We take pride in providing each and every one of our customers with our exceptional customer service. We go above and beyond while guiding our customers through the process from start to finish while working alongside your insurance to help move things along. Here at SERVPRO, we do more than just the clean-up and restoration. In fact, we grow relationships with our customers and pride ourselves in focusing on excellent service, fairness and mutual respect.

WHY IS IT SO IMPORTANT TO ACT FAST WHEN YOU HAVE A WATER DAMAGE?

When you are dealing with water damage, immediate action is very critical. A delay of just a couple of hours can greatly increase the severity of the water damage. When there is a water leak in a home, the water moves fast as it spreads and saturates the area’s it comes in contact with. As the water is spreading, water is also being absorbed into the walls, floors, house hold items and upholstery. Paper goods, books and photos starts to swell and show damage. Our team is well known for our quick response and immediate attention to your emergency.

WHEN YOU ARE SEEKING SERVICES FOR YOUR WATER DAMAGE, YOU MAY INITIALLY FEEL CONFUSED AND OVERWHELMED, AS THIS IS QUITE COMMON. YOU NEED AN EXPERT TO GUIDE YOU THRU THIS CRISIS. WE SPECIALIZE IN WATER DAMAGE RESTORATION AND IT IS IN FACT THE CORNERSTONE OF OUR BUSINESS. SERVPRO OF NORTHWEST VENTURA COUNTY HAS THE SPECIFIC WATER DAMAGE TRAINING AND EXPERIENCE TO HELP YOU THROUGH IT. 

COVID CLEANING FOR VENTURA'S REOPENING DATE JUNE 15TH!

4/15/2021 (Permalink)

Give us a call 805-507-5507 to get your COVID CLEANING

AS CALIFORNIA SETS ITS GOAL FOR JUNE 15 FOR FULL REOPENING...

SERVPRO of NORTHWEST VENTURA COUNTY IS HERE TO GIVE YOU PIECE OF MIND.  

For specialized cleaning services, including the Certified: SERVPRO Cleaned defensive pathogen cleaning program, call us today!

AS MANY SCHOOLS, PLACES OF WORSHIP, PROFESSIONAL SPORTING VENUES, OUTDOOR PARKS, CAMPGROUNDS, AUTO DEALERS, MOVIE THEATRES, FITNESS CENTERS, CAR WASHES EXECUTE THEIR OWN PERSONAL REOPENING PLANS WITH MODIFICATIONS, it is more important than ever before, to ensure cleanliness in your homes and businesses. Being proactive can make a world of a difference for you and those around you as we OVERCOME COVID-19 AND EXHIBIT VIBRANT HEALTH!

WHAT MAKES OUR COVID-19 CERTIFIED: SERVPRO CLEAN SERVICE DIFFERENT THAN REGULAR CLEANING SERVICES?

Here at SERVPRO of Northwest Ventura County we go above and beyond to keep Ventura safe by staying up to date DAILY with the current guidelines set forth by the Centers for Disease Control and Prevention. The CDC recommends cleaning of high touch surfaces such as doorknobs, countertops, tabletops, light switches, handles and any other high touch areas specific to your home. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work than regular janitorial staff. We also use special cleaning products like our hospital grade disinfectant SERVPROXIDE.

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

WHAT ARE YOU WAITING FOR…..CALL RIGHT NOW TO JOIN HUNDREDS OF OTHERS IN OUR COMMUNITY AS WE KICK OFF CALIFORNIA’S REOPENING DATE WITH A SPECIALIZED CLEANING!!!!

SERVPRO of Northwest Ventura County is ready to respond 24-hours a day. Call us at: 805-507-5507 

When Water Damage Strikes!

4/2/2021 (Permalink)

Our Technicians use moisture meters to detect hidden levels of moisture within building materials.

The first 24 hours are crucial in preventing secondary or permanent damage. Within four hours of receiving a loss notification, SERVPRO of Northwest Ventura County professionals will be on-site to help. Here are the steps we follow when handling water damages:

INSPECTION – Our technicians will inspect all areas for moisture to get an idea on the extent of water damages. They will then review the inspection with you and provide you with next steps.

EMERGENCY SERVICES – If SERVPRO of Northwest Ventura finds that emergency services are needed, we jump into action and give you a step-by-step overview. Emergency services include extracting standing water, removing baseboards and setting up drying equipment. The quicker we move to contain the area, the faster we can mitigate damages.

MONITORING – To help ensure your home or business dry to appropriate industry standards, a SERVPRO of Northwest Ventura professional will monitor the drying process daily. Progress will be communicated with you.

DEMOLITION-If SERVPRO of Northwest Ventura finds that materials are not showing progress after a reasonable time, we may recommend removing materials. We leave the area clean and ready so you can contact a contractor of your choosing to help with your re-build. 

EMERGENCY WATER DAMAGE TIPS:

• Shut off the water source, if you are unable to call a local plumber
• Turn off circuit breakers for areas that are wet to prevent electric shock
• Remove as much excess water as possible. Do NOT use a vacuum to extract water as this can lead to electrocution.
• Place aluminum foil between furniture legs and wet flooring to prevent secondary damages
• Move any paintings, art objects, computers, documents and other sensitive valuables to a dry place
• Do not turn on light fixtures if the ceiling is wet or enter rooms where ceilings are sagging from retained water

For more information on recovering from water damage, contact SERVPRO of Northwest Ventura County at 805-507-5507

Mold In Your Ventura Commercial Property?

3/31/2021 (Permalink)

Commercial Building After Mold Remediation

Mold is all around us! 

Add a little water and give it a few days, and before you know it, mold is active and spreading.

We get a lot of calls at SERVPRO of Northwest Ventura County concerning mold in commercial buildings. Don’t panic!

We can address your concerns, by finding out:

• Where is the source of moisture?
• What needs to be repaired to stop the spread of moisture and mold in the workplace?
• What are the next steps to get business back and running?

When you can't see visible mold but find that employees are having some health effects in the workplace, we refer you to an Environmental Hygienist for Indoor Air Quality and Mold testing.  

SERVPRO can remediate mold, but we do not test for mold.

An Environmental Hygenist is able to give the business owner more information. This typically includes 1.) a full site visual inspection, 2.) collection and testing air and surface samples, and 3.) measuring the moisture levels in the building.

Their findings and recommendations are included in a report, or protocol, which is given to the customer.

• The next step is for the commercial customer to send us the protocol.
• We can then do an assessment at the business site.
• At that point we can give you an estimate, and scope of work, keeping in mind that there may be unknowns.

For more information on our Mold Remediation Process, click here.

SERVPRO of Northwest Ventura County is locally owned and operated and available for Emergency Service 24/7. Call us for Mold Remediation at 805-507-5507

Don't Let Water Damage Stop Your Ventura Business!

3/31/2021 (Permalink)

Our Technicians at a local Dental Office in need of Emergency Water Damage Services.

Water damage can happen to anyone. When that pipe bursts in your Ventura Business, that could mean shutting down and a loss of income. We pride ourselves in getting to you quickly! We don't want sitting water turning into a mold problem for you later down the line.

Our technicians are pros when it comes to working around your office equipment/ stations. 

• Get an Emergency Ready Profile (ERP) appointment scheduled for FREE!! Should a pipe burst and flood your business, an ERP will save valuable time to mitigate the emergency and speed up the cleanup and recovery process.

Click here to get started with your Emergency Ready Profile

SERVPRO of Northwest Ventura County is available for 24 Hour Emergency service.  We are “Faster to any size Disaster” and are a “Trusted Leader in the Restoration Industry”. Call Us 805-507-5507

SERVPRO is READY To Handle Your Commercial Loss

11/6/2020 (Permalink)

Here is a photo of a large commercial loss in Ventura. Remember any TIME any SIZE, SERVPRO of NW Ventura County is here to help 805-507-5507

During these difficult times, an unexpected Water, Fire or Mold loss can ruin businesses in our Ventura Community. Check out our blog on how to prepare your business for disaster.

So what gives us the ability to handle any size disaster? The answer is our reliable franchise system. We work together and have unlimited access to commercial grade equipment that when needed, we can request additional reinforcement from a neighboring franchise, large loss division or corporate office. We also carry hundreds of air movers, dehumidifiers, and air scrubbers to help with our local jobs. We are a preferred company to many major insurance companies because they recognize we handle water mitigation the right way.

We are part of a larger infrastructure that is ready and devoted to helping our local communities. So when it comes to Disaster Relief, know that SERVPRO is here to save the day.

Faster To Any Size Disaster 805-507-5507

Christmas Fire Safety 2020

11/4/2020 (Permalink)

This photos shows how quickly a dry Christmas tree can be engulfed in flames when left near a heat source. Image by nfpa.org

I know it seems early to be talking about Christmas. We haven’t even bought the ingredients for our giant Turkey for Thanksgiving! But Holiday safety is best to be discussed as soon as we start seeing those twinkling lights and tinsel in the stores. Before you start your holiday decoration planning, always remember to check for possible fire hazards.

Here is a quick checklist for things to look for. You can find more information on the Red Cross Website:

1. Check all holiday light cords to make sure they are not frayed or broken. Keep strands of lights to no more than three per extension cord.

2. Make sure your tree is watered and kept fresh so as not to dry out. For artificial and fresh trees, make sure you keep away from fire hazards. And of course once Christmas is over make sure you dispose of your tree properly and DO NOT leave to dry out in your backyard.

3. Keep candles away from decorations and make sure you blow them out before going to bed.

4. When cooking on the stovetop, make sure you stay in the kitchen. Kitchen fires are still the leading cause of most house fires.

5. When decorating outdoors, use outdoor approved lights and follow the fire hazard prevention labels.

Check out the NFPA for more information on fire safety. Make sure you review the fire safety plan we discussed in our October Blog with your family.

Be Safe this Holiday! And know that SERVPRO of Northwest Ventura County is always here for you when you need us 24/7!

805-507-5507

Commercial Water Damage: SERVPRO of NW Ventura is Prepared To Handle It.

10/15/2020 (Permalink)

Here is a look at an airplane hangar that had a water system burst last year. SERVPRO is available 24/7 for emergency services.

When your business faces a water, fire or mold emergency, you need to think of how this impacts your business and sales. Sometimes a business can't afford to shut down production for long periods of time. It's also important that you choose a service provider that will be thorough so you don't have harmful secondary damages. That is where SERVPRO comes in. 

We want our local community to thrive and get back into business. We follow all proper procedures and work with integrity so you can get back to business as usual. 

No matter the size, SERVPRO of Northwest Ventura County is prepared to handle it. Working with full transparency so you understand what needs to be done and why. It's no wonder why we are part of most major insurance programs when it comes to mitigation.

CALL us when you need the professionals. 

805-507-5507

BE READY NOT RUINED: How Ventura Business Can Be Better Prepared With The READY Program

10/15/2020 (Permalink)

You can either be READY or be RUINED. Take advantage of this program for your Ventura Business!

Every Business Owner knows that when you open your business, you need to be prepared for work place emergencies. This is why we do safety orientations with each employee. Each business should have it's own Repair & Maintenance folder along with emergency numbers easily available to employees and management. 

The READY Program with SERVPRO covers the basics in your Businesses. No cost to set up. Establishes immediate plan of action, so you don't waste time and minimize business interruption.

• SERVPRO Emergency Ready Profiles is easy to register and set up. And we here at SERVPRO of Northwest Ventura County, help set up your team. Click here to get started

• Provides facility details such as shut-off valve locations, priority areas and priority contact information.

• Identification of the line of command for authorizing work to begin.

• Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.

• A guide to help you get back into your building following a disaster.

• A concise Profile Document that contains only the critical information needed in the event of an emergency.

There is no reason why you shouldn't participate in the program. Download the app and create your Profile today:

SERVPRO Ready Plan

Call to set up an appointment: 805-507-5507

Ventura Storm Threats: Flash Floods & Mudslides

10/13/2020 (Permalink)

Flash Floods & Mudslides can occur with little warning. BE READY! -Photo By: Mike Eliason

As we start nearing the close of Fire Season we start to face another threat that we don't always think of until it's upon us. Flash Floods & Mudslides. As our neighbors in Montecito showed us after the terrible 2018 fire season, the devastating mudslide tragedy in Montecito hit too close to home. 

It is important to remember as we come out of fire season just how nature reacts to the charred debris and loose soil. A combination of Fire, Strong Winds and Heavy Rains, are the perfect recipe for disaster.

Although in California we don't see as much rain as other parts of the U.S, it is when we least expect it, that emergencies occur. 

Take note of your surroundings for excess in debris and large branches. If your home is on the Ventura Hills, does your home have trenches that re-direct heavy water? Do you have reflection walls? Be aware of the warning signs and have an emergency kit ready.

Check out Ready.gov for more information on how to protect your homes against Flash Floods and Mudslides.  

Sign up to receive local alerts so you are always ready: 

WATCH, ADVISORY, WARNING-What Does It All Mean?

10/13/2020 (Permalink)

Be informed and ready! Regardless of the level, you should always be aware of your local weather. Be prepared, Be safe!

We see it on all our local news stations all the time. Wind Advisory, Fire Watch, Heat Warning! What does it all mean? 

Here is a quick reference guide to help clear it up:

WATCH: In this case it means there is a chance of a condition happening and usually covers a large geographical area for a substantial amount of time. So in other words, the severe weather hasn't occurred yet but upcoming weather and conditions are setting up to potentially create dangerous conditions.

ADVISORY: Advisory is usually right above a Watch but below the level of a Warning. At this point the expected weather is likely to occur. We see this a lot in our area as Wind Advisories when the Santa Ana Winds are projected. 

WARNING: At this point, the projected severe weather, is occurring, or likely to occur and you are being advised to prepare yourself and your home. Heat Warnings, High Wind Warning, Red Flag Warnings are all common warnings in our local area. 

Check out the National Weather Service for more details on specific warning types.

Be sure to also sign up to receive alerts so you are prepared!

FIRE DAMAGE-How Can SERVPRO Help You?

10/13/2020 (Permalink)

Kitchen fires are the #1 Cause of Household Fires-according to the National Fire Protection Association

Having to deal with a fire loss can be one of the most difficult things to experience. Having to deal with the emotional aspect of the situation can be overwhelming. The aftermath of recovering, relocating and starting over can be hard to navigate. SERVPRO of Northwest Ventura County can help.

As we make our initial inspection after a fire we will assess the damage and notate the best course of action. Depending on the severity, some areas and possessions can be saved. And that is what we strive to do! Our goal is always to save & restore and only when absolute necessary do we consider it a total loss. Sometimes we are dealing with smoke damage and sometimes it may be more severe than that. Let the professionals help you understand the next steps. 

We work with your insurance company to make sure they have all the details they need to complete your claim. We also communicate with you so you are 100% involved in the mitigation steps along the way. 

Having to relocate your family can be daunting. We will help with pack out services and restoration. We create detailed inventory lists with photos to keep track of all your belongings. All made simpler for filing your claim. We can also attempt to bring items to as close to preloss condition as possible. 

We have done this for 25 successful years.  Call us any time even if it is just to ask questions.

Be Prepared. Check out the National Fire Protection Association on ways to be prepared.

SERVPRO of Northwest Ventura County is here to help 24/7/365.  805-507-5507

Water Categories & Why They Are Important To Know

10/8/2020 (Permalink)

When we walk into a water damage situation, it is important to know what water category we are dealing with. It is important to understand the level of contamination so we can determine the right course of action and best equipment to use for the job. Below is a quick overview of Water Categories:  

• CATEGORY 1: This category is known as “clean water”. Poses little to no health risk. This water source will come from supply line leaks, faucet water, tub overflows. The problem with Category 1, is it can quickly turn into a Category 2 if left untreated.

• CATEGORY 2: This category has significant contamination microbes are now present. It has made contact with debris, chemicals or made it’s way through materials. This is commonly called “Grey Water”. Sources include, washing machine leak, discharge from a Dishwasher, toilet bowl overflow (not sewage backup) etc.

• CATEGORY 3: This category has substantial contamination. This is commonly referred to as “Black Water”. This water is unsanitary and can cause sickness. Examples include, sewage water, water with pesticides, toxic organic materials.

It is important to determine the source of the leak so we may understand what type of water we are dealing with. Our technicians are trained to handle all categories of water and are here to assist you!

CALL SERVPRO if you suspect water intrusion in your home or business. 805-507-5507

WHY SERVPRO? We are SCIENTISTS!

10/5/2020 (Permalink)

As Leaders in the cleaning industry we are here to help! 805-507-5507

There is a lot of science that goes behind our products and procedures. At SERVPRO of Northwest Ventura County, we use that knowledge every day in our daily routine.

The Training is Rigorous

• Initial franchise training
• On-going web-based training 
• Stringent IICRC certification
• Hands-on training on the jobsite
• Lead-Safe training
• Subrogation Training

The Science We Use Everyday

 Electricity

• Amps and voltage, used to determine the power requirements for a job to avoid shortages and fire risk.
• GFCI’s (Ground-Fault Circuit Interrupters) essential when working in a wet environment. Acts as a circuit breaker to shut off electricity in the event of a power surge.
• Power distribution boxes that convert 240-volt circuits into 120-volt circuits. Knowing about this is critical to ensure they have the right amount of power to run the correct equipment to get the job done, without going beyond amp capacities.

Equipment/Engineering

• Type of extraction tools & pumps required for each type of job. All dependent on factors such as suction, lift, fluid-type
• Air-movers: How many and what type for each job. Promotes air circulation for drying
• Dehumidifiers; desiccant or refrigerant and where to place. Works to remove moisture from the air and speed the drying process.
• Air Scrubbers: Assessing whether the environment calls for extraction of air pollutants, odors, or removal of mold spores.
• Type of generator for the job. Is there electric power at the site? Sometimes portable generators are required in order to have enough power for equipment.

Weather

• Measuring the relative humidity, temperature of air masses and understanding Equilibrium Moisture Content in materials.
• Creating negative pressure, in order to control cross contamination.
• Understanding Psychrometry, Condensation, temperature control and humidity control

     Chemistry

• Our Cleaning Agents & Products: Determining the right EPA approved chemicals for the job, the correct temperature and ratio. Understanding ingredients of chemical agents and their characteristics of nonionic, anionic, or cationic.

This is just a quick overview of what our technicians are trained to anticipate. Many ask the question “What is the best drying plan when Water Damage occurs?” and the truth is each job will occur in a different environment. At times outside factors can impede the drying process. Because of all these possible factors, there is no straight answer.

Our goal is to get you back to normal. This is why SERVPRO of Northwest Ventura County does not charge for initial inspections. CALL US 24/7 at 805-507-5507

Earthquakes & Wind Storms: How Ventura Residents Can Protect Themselves

9/30/2020 (Permalink)

Always Be Prepared For an Earthquake or Wind Storm!

Throughout the United States, different regions deal with different types of disasters. You have the Midwest, who live under threat of Tornadoes. Northern & Eastern States deal with freezing temperatures. In the South, we will hear of Hurricane Warnings from June-October. In our local community of Ventura, we have Earthquakes and High Winds that fuel aggressive Fire Seasons.

When Earthquakes hit, it can cause damage to water and sewer lines. These problems don’t always reveal themselves right away. Before you know it, your home can have water within the walls, ceiling or floor. Gas lines can also become disconnected during an Earthquake and cause a fire. If you notice a sulfur (rotten egg) smell, call the gas company right away. It is important to check your home after you have experienced an earthquake.  You can find more information on preparing for an earthquake here.

High Winds come and go throughout the year in our Ventura Community. Make sure you are receiving alerts for your local area. When a High Wind advisory goes out there are a few things you can do. Move all patio furniture indoors. Keep all yard tools and equipment covered or within your shed. Keep debris around your home clear and dispose of large branches. Keep surrounding trees trimmed regularly. Inspect your roof for any loose shingles and repair if needed. When replacing your roof, keep extra shingles for situations like this. Loose or broken tiles can lead to water leaks in your home so it is important to take care of them early.

Always keep SERVPRO in mind when you have Storm Damage. SERVPRO of Northwest Ventura County can help you through it! 805-507-5507

Differences Between Commercial & Residential Restoration

9/28/2020 (Permalink)

Regardless if it's Residential or a Commercial property SERVPRO has your back! 805-507-5507

There are many factors that differentiate the restoration process between a commercial building and a residential one. This is apart from the obvious size differences of the two. SERVPRO of Northwest Ventura County takes each commercial restoration as an opportunity to solve a challenging situation. In order to successfully complete the restoration process, we have to look at what type of commercial building we are dealing with.

First of all, what constitutes as a commercial building? It can be a large business, a restaurant or an apartment complex with multiple housing units. When dealing with multiple units it is not uncommon to have multiple claims open with multiple insurance companies. You are now dealing with multiple insurance adjusters, different requirements and expectations from those different insurance companies. On top of having the building owner/manager requiring daily updates, you have the individual tenants who also need to stay informed on the process. It can be daunting to say the least but SERVPRO knows proper procedures and can determine the best route of action.

In situations where you are dealing with an office setting, where the office cannot afford to shut down during the restoration process, we have to look at the overall needs of the company and employees. In this case we have to be mindful of noise from our machines and make sure walkways are clear so as not to be a tripping hazard to employees. In this case equipment set up can require a bit of problem solving in which SERVPRO is ready to tackle.

Here at SERVPRO of Northwest Ventura County, our teams are experienced in the above scenarios. We take pride in our work ethic and ability to solve problems. In a situation like this where most would call challenging, we view it as an opportunity to show you why you should be confident when working with us.

Don’t forget SERVPRO of Northwest Ventura County is here for you when your business or commercial property needs help! Call us 24/7 at 805-507-5507!

Ventura Residents: We Specialize in Flood Cleanup and Restoration!

9/28/2020 (Permalink)

When a flood like this happens, you may not know where to start! Call SERVPRO to take it from here

Basements can flood at any time. Heavy rains and stormy weather can cause severe water damage to your home and business. Basements are inherently prone to flooding due to them being located at the lowest level of a building. As we all know, water likes to travel downward and seep into lower levels. Although there are several reasons a flooding can occur, water damage has the same characteristics. Here are a few other reasons a Ventura basement can flood:

• A blocked or failed sewer lateral pipe

• Heavy rain causes surface water to pool around your home

• Storm sewer backup

• Sanitary sewer backup

• Foundation drainage failure

• Water supply-line break or hot-water tank failure

• And many more

Have Questions about Flooding?

Call Today – 805-507-5507

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get. Don’t put your home’s integrity on the line. Call SERVPRO of Northwest Ventura County to handle the situation safely and correctly. Check out our client testimonials. 

We are Flood Specialists:

• We are Available 24 hours/7 days per week

• We’re a Preferred Vendor to many National Insurance Companies

• We Bill The Insurance Directly – One Less Thing For You To Worry About

• Our Technicians are Highly-Trained in Water Restoration Techniques

• We abide by IICRC Restoration Standards

• Advanced Inspection and Extraction Equipment

Flooded Basement? We are here to help just give us a call at 805-507-5507

SEPTEMBER IS NATIONAL PREPAREDNESS MONTH! HERE IS HOW VENTURA COUNTY CAN BE READY.

9/21/2020 (Permalink)

It is never too late to be prepared. SERVPRO of Northwest Ventura County is here to help when disaster has struck 805-507-5507

September is National Preparedness Month and SERVPRO of Northwest Ventura County is here to help you set up a plan. Don’t wait until disaster is knocking at your door to have a plan ready. Disasters never wait for you, and NEVER wait for a convenient time.

*Emergency Alerts: Make sure you are set up to receive emergency alerts in your area. For Ventura County residents, check out Ready Ventura County for your VC Alert.

*Evacuation Plan: Start by creating a simple map with the layout of your home. Identify all exits and windows. Make a plan for both floors if you have a two story home. Have all evacuation routes covered. Have two routes in mind and discuss with your family members especially you’re your ones.

*Preparedness Kit: Create a kit that is tailor made for your family. What medical needs do they have if any. Here is a great website from the Department of Homeland Security to get you started.

*Shelter: Have a plan to either shelter in place OR shelter offsite. Check within your community for shelter locations. You may have a family member who lives out of town that may be able to accommodate you in an emergency. Whatever the case have a plan and make sure your family knows where they can find you in the event of an emergency.

*Communication Plan- If your electricity goes out, communication devices like computers and mobile phones can be unreliable. You may not be able to charge your phone and all your contacts will be unavailable. Have a hard copy of important numbers in your preparedness kit. Have a car charger ready. Note that text messages sometimes send when phone calls cannot get through. Text messages will also auto send when service is available again. Here is a great resource from ready.gov

Storm Damage in Ventura County?!?

9/21/2020 (Permalink)

Flood Damage can happen anywhere. SERVPRO can handle any size disaster. Don't hesitate to call 805-507-5507

When you think of Stormy Weather you don’t typically think of California however as we know, California can still get Flash Flood warnings and High Wind Advisories, not to mention Excessive Heat Warnings. It is always a good idea to be ready and prepared for what may come.

Flash Flood Warnings:  Sudden and severe rainfall. Rivers around us that may typically lay dormant will be flowing with several ft. of water. It is important to watch and avoid driving into high water areas. Some damage that can arise are:

                              *Water damage to first floors

                              *Flooded Basement

                              *Leaky roof

High Wind Advisories: We see these most often starting in October when the Santa Ana winds start blowing.  You can see gusts of winds with winds as high as 60 mph.

                               *Roof Damage

                               *Tree Uprooted or falling down on home or power lines

                               *Wildfire Danger-High Winds can fuel wild fires and make them uncontrollable

Excessive Heat Warnings: When temperatures rise to triple digits, you may receive alerts for excessive heat. Mixed in some rain and you have a perfect storm.

                                 *Wildfire Risk

                                 *A/C Leaks are common when we have High Temperatures

                                *Over use of electrical devices can cause power shortages

National Weather Service will have updates on your area. Be sure to also watch your local weather forecast and sign up for local alerts!

SERVPRO of Northwest Ventura County is here for you when you need us the most. Call us if you have any damage due to Water, Fire or Mold- 805-507-5507

5 Common Causes of FIRE

9/16/2020 (Permalink)

Over the five-year period of 2013–2017 as a whole, cooking was the leading cause of home fires Source-NFPA.ORG

SERVPRO is here for you when FIRE Damage occurs. Check out our website information for Fire Restoration. Below is a list of the top 5 Common Causes of Fire:

Cooking Fires: Cooking is one of the leading causes of home fires. Usually these fires are caused by unattended cooking and typically involve the kitchen stove. It is important you stay in the kitchen and don’t leave food unattended, especially when you are baking, roasting, frying, boiling etc. Keep flammable items away from the stove such as oven mitts, wooden utensils, aprons or towels. If you have a small grease fire, you can slide the lid over the pan and turn off the burner. For oven fires, turn the oven off but keep the oven closed. If the fire is too large, GET OUT! Close the door behind you and call 9-1-1!

Electrical Fires: First of all, always have a qualified electrician complete electrical work in your home. Faulty electrical outlets and old appliances can cause electrical fires. It is important that all major appliances are plugged directly into a wall outlet. Don’t use extension cords.

Some things to look out for:

*Circuit breakers are tripping and fuses are blowing out.

*You get a tingling feeling when you touch an appliance.

*Wall outlets look discolored or warm to the touch.

*Sparks from an outlet.

Make sure cords aren’t running under the carpet as they can heat up and cause a fire. There are circuit interrupters that can be installed to shut off electricity when it becomes overloaded.

Heating Equipment: During the winter months, we can expect to see an increased use in space heating equipment. It is important however that you take a few precautions to protect yourself and your family. Always make sure to leave at least three-feet of space from the heating equipment and anything that can catch on fire. Make sure you never leave heaters on overnight while you sleep. Make sure fireplaces and chimneys are cleaned regularly and that a screen is in place to stop ash and sparks from flying into the room. All fuel burning heaters should be vented to release fumes outside to avoid carbon monoxide poisoning. Make sure your CO2 Alarms are working properly.

Candles: We all love a good scented candle filling out homes with wonderful aromas. However, those decorative candles can lead to a fire in your home. Make sure you blow out candles when you leave a room. Avoid putting them near cluttered areas. They should be on a solid surface away from flammable objects. Use flashlights for a power outage. Avoid using candles. And of course keep candles and matches away from children.

Smoking: If you smoke make sure you use fire-safe cigarettes. Smoke outside as most cigarette fires occur indoors. Keep lighters and cigarettes away from the reach of children. Put out cigarettes in a deep sturdy ashtray. E-cigarettes have also been known to catch fire while charging. So do not leave them unattended. NEVER smoke in a home were medical oxygen is being used.

The National Fire Protection Association has great information on keeping you prepared.

When fire damage has occurred, SERVPRO is here to help you rebuild the pieces. 805-507-5507

White Mold, Green Mold, Black Mold What’s The Difference!?!

9/3/2020 (Permalink)

Here are a few examples of MOLD on different parts of a home. This is what happens when water is left to saturate into walls.

White Mold: Although white mold is not technically a mold type, you may notice mold that looks white and fuzzy. This usually marks mold in its early stages. You may find this mold growing on furniture, attics and wood framing, crawlspaces. Sometimes efflorescence can be confused for white mold. Efflorescence is the salt/mineral residue left behind when water moves through a concrete structure.

Green Mold: Green mold commonly falls under the name Trichoderma. It usually grows on plants and food however you will see it affect cellulose-containing materials. It is a light greenish color and is at times referred to as toxic house mold.

Black Mold: Black mold known as Stachybotrys or toxic black mold commonly grows on drywall and is a common site after water damage. Stachybotrys Chartarum falls under the Black Mold umbrella and can have a mix of Black and greenish tint. Check out the CDC website on information regarding Black Mold and your health.

Trained mold inspectors can determine what type of mold you have. Do not always assume solely based on color. Call us if you need a referral for mold testing. When it comes to removal, we’re here to assist!

SERVPRO takes mold very seriously and in some situations, a cleaning and sanitation of the area is all that is needed. However when mold exceeds 10 sq ft. you are going to want to call SERVPRO for removal. SERVPRO offers FREE Inspections, so if you are not sure and would like to get a professional opinion.

CALL US 805-507-5507

Check out the Environmental Protection Agency for more information regarding Mold in your home.

WATER DAMAGE TIMELINE

9/3/2020 (Permalink)

Extracting water, setting up drying equipment and monitoring temperature and humidity are crucial to mitigate water damage.

Within Minutes:

• Water will quickly spread and saturate everything it touches.
• Walls, floors, upholstery and all your belongings will absorb water.
• Photographs, books and other paper materials will swell and start to warp.
• Furniture finishes and carpets may bleed and cause permanent staining.

What should you do?

• Shut off the source of your leak. Turn off water if needed and call a plumber to fix the leak. It may not always be easy to detect where a leak is coming from. Check out our post on common water leaks
• Call SERVPRO to start water extraction and set up drying equipment.

Hours 1-24:

• Drywall will start to swell and breakdown
• A musty odor appears which comes from mold starting to grow
• Furniture will swell and crack
• Metal surfaces will start to tarnish
• Dyes and inks from cloth and paper materials will spread and stain

What happens now?

• If you called SERVPRO early, drying equipment will be set up to stabilize the environment. It is important that we do not allow the moisture to continue to spread. Drying the areas that are not as saturated is important to minimize costly expenses.

48hrs to 1 Week:

• Mold and Mildew start to grow and spread
• Wood Flooring starts to swell and warp, you also may see it cupping.
• Paint will blister and you will notice bubbling.
• Metal will begin to rust and corrode.
• Furniture will show signs of mold and warping
• Serious bio-hazard contamination is possible

What Happens Now?

• When SERVPRO is called out, we monitor moisture levels daily and track the drying progress. Typically, after 3 Days we can have small water spills dried and free of excess moisture saving you money on costly teardown. However materials that are not showing steady progress after 3-5 days, will need to be removed. Mold needs moisture to grow, and the longer the moisture sits, the more opportunity it has to grow. That is why having the proper equipment in place is crucial to do early. Check out EPA for more info on mold in your home.

1 Week or Later:

• After 1 Week, you will see your restoration time has now been dramatically increased. At this point with no prior treatment of the areas, you will be looking at removing and replacing the affected materials. Structural rebuilding can be extensive. Make sure you call SERVPRO early so you can reduce the amount of removal that will need to be done on your home or business.

• Take note that once you have a water leak, that water will continue to move throughout your home if not properly contained. Containing and stabilizing the environment is exactly what our equipment is designed to do. Check out our blog on the Water Drying Process.

Never wait on Water Damage.

CALL SERVPRO right away! 805-507-5507

5 Common Water Leaks

9/2/2020 (Permalink)

Remember with any significant water spill. Call SERVPRO to make sure there is no hidden moisture left behind! 805-507-5507

Leaks can cause expensive repairs to your business or homes. Below are common water leaks home and business owners can run into. Check out our previous blog if you suspect water damage:

1. Clogged Drain: Some clogs are just an inconvenience and can be solved with a plunger. Some clogs however lead to bursting pipes and overflowing. Obstructions in your gutters can lead to serious water damage. HVAC units can clog and overflow drain pans. Make sure you keep your gutters clear of debris and check your HVAC system periodically to make sure it is properly draining.

2. Broken Seals or Loose Water Connectors: When you install an appliance in your home, contractors will seal all water connections. If you start noticing condensation or puddles around your appliances, you may have broken a seal. Seals over time wear down and the seal can break. You may notice leaking coming from water heaters, dishwashers, and washing machines. Sometimes water connectors can loosen from shifting. For example, a washing machine hose may leak due to the shaking of the unit during its spin cycle. Or as we know in California, you may have an earthquake that can shift or shake your appliance.

3. Corroded Pipes: Over the years, your plumbing system will age. With that rust will eat away at your pipes. If you notice warping on your pipes or discoloration, you may want to have a plumber assess it right away. You might want to consider replacing old plumbing systems with a newer system.

4. Water Pressure: Who doesn’t enjoy a nice shower massage from the high water pressure? However, sometimes that excessive or uneven water pressure can cause unnecessary strain on your pipes.

5. Slab Leaks: Slab leaks occur within your concrete foundation. They happen when a copper water line corrodes and starts to slowly drip within the ground. These are hard to spot and can slowly leak for years without detection. Here are some signs to look out for that could point to slab leak: sudden spikes in your water bill, moisture under carpets, unusually low water pressure, cracks in baseboard or walls, mold problems/mildew, sound of running water when pipes aren’t in use or noticing the water meter is moving when pipes are not being used. Calling a leak detection company to find the leak is important to do early.

Smoke & Soot Facts

9/2/2020 (Permalink)

Here you can see one cleaning procedure SERVPRO uses to clean soot off of ceilings and walls.

Smoke and soot are very invasive and can penetrate various surfaces within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a building.
• The type of smoke may greatly affect the restoration process.
• Smoke flows around plumbing and electrical systems, seeping through the holes used by pipes to go from floor to floor within wall cavities.

Different Types of Smoke

There are two different types of smoke–wet and dry. Different smoke causes different types of soot residue after a fire. Before restoration begins, SERVPRO of Northwest Ventura County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises and can even penetrate into attics.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Fire Damage Restoration Services

As each smoke and fire damage situation is very different, each one requires a unique solution tailored for the specific needs.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call SERVPRO 805-507-5507

Wildfire Season: SERVPRO Services for Fire Damage

8/17/2020 (Permalink)

Faster to any size disaster. Call us 24/7, we answer your call.

SERVPRO of Northwest Ventura County is no stranger to wildfire emergencies. We know that when those Santa Ana winds start to roll in, wildfire disasters can take a hold quickly. One thing you can be rest assured with, is our expertise when handling fire recovery.

There are many resources out there on how to protect your home against wildfires. Check out readyforwildfire.org for information on how to pro-actively protect your home.

SERVPRO comes in when the unthinkable has already happened. Here is how we help, take back your life:

Content Services: With every case of Fire damage, SERVPRO will first do an inventory list of all your personal items. We go room-by-room cataloging with photos and detailed descriptions, taking care we don't miss a thing. This makes it easier for you when filing an insurance claim.

-Pack Outs: We will pack out all of your contents for storage while repairs are being made. We understand how stressful this can be and we are here to lessen your load. Don’t worry about hiring movers, we make the move for you.

-Contents Cleaning: Part of our services when it comes to your items, is restoring those items to as close to preloss condition as possible. SERVPRO will test fabrics to determine the best appropriate method of cleaning for your furniture, upholstery, bedding, art and specialty items.

Structural Cleaning: Once the above is complete, we can work on getting your home suitable to inhabit again. Smoke & Soot can seep its way into your walls and carpet. Once it settles, you may require a deeper cleaning. We will test several areas within your home and determine appropriate action. Here at SERVPRO, we have the right expertise and equipment to make it happen.

-Ceilings & Walls: We do our due diligence to make sure we salvage what we can. Once we determine the level of soot and smoke damage to your walls, we will thoroughly clean all surface areas and prepare for re-painting if necessary.

-Deodorization: Offensive odors come hand in hand with fire and smoke damage. With our Ozone Generator, we can trap the offensive odors and remove them from the room. It doesn’t just mask the smell with fragrances like other products do. Our Ozone Generators oxidize organic odors such as smoke, pet odors, mildew, organic pollutants and all without harmful chemicals.

Have questions about our services, give us a call! 805-507-5507

Suspect Water Damage at Your Home or Business?

8/17/2020 (Permalink)

Not sure how bad the damage is? Call SERVPRO at 805-507-5507 for your FREE Estimate

The following information is valuable to property owners and residents who may be suspecting water damage in the City of Ventura, or any other location. Knowing the signs to watch for and prioritizing taking care of any damage immediately is much more cost effective than ignoring the signs. Early detection of water damage in buildings is much less expensive to repair right when the damage is noticed. DON’T WAIT!!

Water damage can be a huge issue in a person’s home and can often cost thousands of dollars. While sometimes water damage is obvious (such as a leaky faucet, toilet overflow or burst pipe), more often than not, it is quite difficult to locate. With that in mind, here are some common signs of water damage in a home to keep an eye out for:

1. An Unpleasant Odor

There are many different potential causes of a bad smell in a home or apartment, but one that most people don’t think of is water damage. However, when water stagnates and is hidden over time, it can be a breeding ground for bacteria, like mold. This will quickly begin to smell and has been described as very “musty or earthy”.

2. Mold Growth

In addition to smelling mold and other bacteria growing, people can sometimes see it with their own eyes. Spores in the air can find their way into hidden areas of the structure of the home, and if water and dust are also present there, mold can begin to grow. It will often be fuzzy or discolored, and should look very out of place. However, mold can be tough to see sometimes as it doesn’t always appear in giant patches, and even just a small bit of mold can signify some water damage.

3. Changes in the structure

If you want to check for water damage, the structural aspects of the home are the first place to look. Walls, ceilings and floors are places that can give owners huge hints as to whether they have water damage. Look for stains, sagging, drooping, swelling, or cracking among other abnormalities.

Suffering from water damage? If so, reach out to SERVPRO of Northwest Ventura County for help! 

Certified: SERVPRO Cleaned-How Ventura Businesses Can Protect Their Customers & Employees

8/13/2020 (Permalink)

Providing Cleaning, Sanitation & Disinfecting services with EPA-Approved cleaning products

SERVPRO of Northwest Ventura County has specialized in Bio-Hazardous clean up for years. Many organizations have looked to us when it comes to removing and disposing of bio-hazardous materials. Biological and chemical contaminants can have serious repercussions to your health. Our experience in sewage, chemical, crime scene cleaning and other Bio Hazard removal, makes us a leader in disinfecting and sanitizing. Basic janitorial cleaning does not always go that extra level needed when it comes to properly decontaminating due to COVID-19. We have the right expertise, training and equipment to reestablish sanitation standards.

Here at SERVPRO of Northwest Ventura County, we have a higher standard of clean with our Certified: SERVPRO Cleaned Program. We adhere to the 3 C’s” Consult, Clean and Certify.

Consult: Your Cleaning Protocol Specialist will assess your business and look at overall size, high frequency touch points, congestion locations, areas of high level foot traffic, employee areas, service preparation areas and more. With business getting back on their feet, we know finances can deter you from getting a professional cleaning in lieu of your daily janitorial routine. That is why we give you a FREE Estimate prior to doing any work.

Clean: We use a EPA-approved products. This includes our proprietary cleaning agent SERVPROXIDE, which is a hospital-grade disinfectant that is NSF-Certified for direct food surfaces use. We are trained to clean and decontaminate porous and non-porous surfaces, and always comply with cleaning standards set by the CDC.  

Certify: SERVPRO is a trusted brand in the cleaning industry. With every Disinfecting/Cleaning for your business, we provide your business with a Certified: SERVPRO Cleaned window decal you can place on your storefront window. This shows your customers and employees that you have taken the necessary steps to secure a higher level of clean.

 Don’t wait until it’s too late. Call us to get your FREE Estimate! 805-507-5507

Ventura Fire Damage Restoration From Start to Finish

5/26/2020 (Permalink)

When Disaster strikes SERVPRO is there for you 24/7 Call 805-507-5507 NOW!

Securing your property with SERVPRO of Northwest Ventura's  board up is is only the first step in the process of getting your life back under control after a fire incident in your home or business. We not only board up your loss but also offer security to fend of any intruders that may see your loss as an opportunity.  Proper Mitigation and Restoration, from highly trained IICRC certified technicians with cutting edge technology ensures you that SERVPRO of Northwest Ventura County has you covered from loss to recovery. We also do construction repair on major losses. 

Whether is preparing your business ahead of time with one of our Emergency Ready Profiles (ERP) or having us programmed ahead of time in your smartphone. This simple preparation cannot be stressed enough.

SERVPRO of  Northwest Ventura County has been helping families and businesses recover when disaster strikes, for over 25 years  You can trust the fire professionals that your insurance companies trust to refer you to when you have a fire .... trust SERVPRO of Northwest Ventura County to get the job done right.

 SERVPRO 24 hour Emergency Services Fire - Water Damage - Mold - Biohazard - Covid 19 cleaning and more 805-507-5507

Why the SERVPRO® Emergency READY Profile?

4/15/2020 (Permalink)

Call SERVPRO® today 805-507-5507 to get started!

The Best Way to Reduce Business Interruption Following a Disaster is to Plan For it NOW

By developing a SERVPRO® Emergency READY Profile (ERP) for your business or residential property, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

 Are You Ready?

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, “Are you ready for whatever could happen?” The SERVPRO® Emergency READY Profile is a start up approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information. By working with SERVPRO’s Emergency READY Profile, your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster. SERVPRO® is a leader in water and fire damage response and can help you quickly get your property back in working order. The SERVPRO® Emergency READY Profile Advantage:

A no cost assessment of your facility.

– This means there is no need to allocate funds, giving you a great value at no cost.

A concise Profile Document that contains only the critical information needed in the event of an emergency.

– It will only take a little time to complete and will not take you away from current projects.

But it will save a lot of time if ever needed.

A guide to help you get back into your building following a disaster.

– This can help minimize the amount of time your business is inactive by having an immediate plan of action.

Establishes your local SERVPRO® of NW Ventura County Franchise Professional as your disaster mitigation and restoration provider.

– You have a provider that is recognized as an industry leader and close by.

Identification of the line of command for authorizing work to begin.

– This saves time so we can begin the work of mitigating the damage which can save you time and money.

Provides facility details such as shut-off valve locations, priority areas and priority contact information.

– Having a quick reference of what to do, how to do it and who to call provides solutions in advance

of an emergency so that during the emergency you are “Ready for whatever happens.” 

The Ready Plan is an emergency preparedness tool for home and business owners, property managers, risk managers and facility management. It allows for the creation of an Emergency Ready Profile® containing critical facility information to help speed up response time.

How to Protect Your Home or Business In a Flood Zone

4/13/2020 (Permalink)

If your home or business has recently suffered from flood damage, then contact SERVPRO of NW Ventura County 805-507-5507.

Each year homeowners face the possibility of flooding, whether it’s from a heavy rain storm or burst piping. It’s important to stay prepared & to protect your property if you live in or work near a flood zone. Although you can’t completely stop a flood, you can minimize the impact that water has on your property. Below are a few steps you can do to help keep water from invading or destroying your property.

Be Prepared

The best thing you can do if you think you live in a flood zone is to have a plan of action in advance. Here is a list of things to consider:

• Store all important documents in a watertight secure container.
• Have a separate lockbox for jewelry & any other valuables.
• Contact your marketing representative at SERVPRO of NW Ventura County in advance and set up an Emergency Ready Plan for protecting your home & getting a quick service response after a flood.

 Use Sandbags & Flood Barriers

Let’s face it, some homes are more susceptible to water damage. Lower flood water, however, can be contained by simply laying out sandbags & setting up flood barriers around your doors. Even if some water manages to get, sandbags & flood barriers can reduce the water damage & can save you thousands of dollars in repairs.

Look at Your Home’s Construction

If you are building a new home or renovating your current one, then invest in components that are waterproof or create a tighter seal around the structure. Some of these include:

• Concrete flooring instead of wooden floorboards
• One-way valves in your plumbing to prevent water backup in the plumbing system
• Waterproof all of your electrical outlets
• Cement render & lime plaster
• Water resistant window & door frames
• Flood skirts around brick homes

Helpful Updates & Resources Amidst the COVID-19 Pandemic

3/25/2020 (Permalink)

SERVPRO of Northwest Ventura County is Here in Your Community & Here to Help!

1. Update on taxes: Tax Day is now July 15, 2020.

 Treasury Secretary Steve Mnuchin has announced that the government is, "moving Tax Day from April 15 to July 15. All taxpayers and businesses will have this additional time to file and make payments without interest or penalties."

2. Update on Student loan payments are extended for 60 days

The Department of Education announced that student loan borrowers will be able to suspend their federal student loan payments without a penalty and without accruing interest for at least 60 days.

3. Resources if you lose your job as result of the COVID-19 Pandemic.

If your work has been compromised or you think it may be, read here. & please share with anyone who could use this information. Thank you for helping us help one another. 

4. Check in with your overall health & wellness.

If you’re able to over the next few days, check out these resources for looking after your overall wellness. Bring your stress level down with these simple steps:

Stay positive. Laughter has been found to lower levels of stress hormones, reduce inflammation in the arteries, and increase "good" HDL cholesterol.

Meditate. This practice of inward-focused thought and deep breathing has been shown to reduce heart disease risk factors such as high blood pressure. Meditation's close relatives, yoga and prayer, can also relax the mind and body.

Exercise. Every time you are physically active, whether you take a walk or go for a jog, your body releases mood-boosting chemicals called endorphins. Exercising not only helps you destress, it also protects against heart disease by lowering your blood pressure, strengthening your heart muscle, and helping you maintain a healthy weight.

Unplug. It's impossible to escape stress when it follows you everywhere. Cut the cord. Avoid the internet and TV news. Take time each day — even if it's for just 10 or 15 minutes — to escape from the world.

Find ways to destress. Simple things, like a warm bath, listening to music, or spending time on a favorite hobby, can give you a much-needed break from the stressors in your life.

Therapy or coaching can help provide clarity. Find affordable online mental health resources.

Escape. Here are some free virtual getaways.

• The Musée d’ Orsay
• National Portrait Gallery
• Smithsonian National Museum of Natural History
• The Houston Zoo lets you peek in on their elephant yard from 7 a.m. to 7 p.m. CST. At the Smithsonian’s National Zoo in Washington, D.C., the giant panda and lion cams are live 24 hours a day.

“May your choices reflect your hopes, not your fears.” — Nelson Mandela

We are Cleaning Experts

3/18/2020 (Permalink)

If your home or business needs deep cleaning services, call SERVPRO of NW Ventura County at 805-507-5507

SERVPRO of NW Ventura County is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

Discovering Sources of Water Damage at your Property

3/11/2020 (Permalink)

To schedule a free water damage inspection today, give us a call at 805-507-5507

If you discover a water leak in your home, the first few minutes are crucial. The main priority is to avoid panic and concentrate on getting the source of the water stopped.  The most common water leaks in a home can be traced to the kitchen or a bathroom.

Most all common water supplies in a home have a shut-off valve nearby and all valves can be turned off with a clockwise turn. If the source of the leak is your washing machine, the valves to shut off the flow are located behind the machine.  Do not disconnect the hoses.  Instead, turn off the water flow where the hoses are connected in the wall.

In the kitchen, you will find shut-off values for the faucet under the sink. This is also where you will most likely find the shut-off valve for an ice maker, if your freezer is equipped with one.  The valve that controls your sink is usually the same valve that provides flow to your dishwasher.  In a bathroom, cutoff valves are below the sink and may be within a sink cabinet if you have one.  The supply line for the toilet is commonly located under and behind the seat.

A water heater can also be the source of your leak. If it is a gas tank, turn off the gas supply first then turn off the water.  The water supply valve is usually located near or above the top of the tank.

Stopping the leak at its source as quickly as possible will minimize damage to cabinets, floors, walls and contents. Within a single minute, several gallons of water can flow into your home and saturate anything in its path, including adjacent rooms.

Some leaks can’t be stopped with an inside valve so the water supply to your house has to be shut off. Lines carrying water into your home come from a main line outside that can usually be found close to the street where your water meter is located.

At SERVPRO of Northwest Ventura, we are experts at mitigating water damage. Our expert technicians work quickly and efficiently to extract any water, assess the damages, set up drying equipment and dry your property to its preloss condition.

How to Properly Claim Insurance for Water Damage to your Home

3/11/2020 (Permalink)

Call SERVPRO of Northwest Ventura at 805-507-5507, a restoration company you can trust!

Flooding & water damage are not situations that the majority of home owners ever expect to face. However, when it does happen, you will probably be at a loss of how to deal with it, especially when it comes to insurance coverage.

Should the unforeseen happen, the following will help walk you through to file a claim;

Review Your Insurance Coverage- Review all of your insurance documents. Locate the phone number for your insurance company’s claims office. If you can’t find it on any paperwork, then it should be on their website. Before you call, have your policy in front of you for reference.

Be Calm- Make sure you are not emotional when you make the call. You need to be able to talk to the claims adjuster (the insurance representative who will discuss the details with you) in a way that is clear & concise. You will not be able to do that if you are noticeably upset.

Keep Your Details Brief & Straight to the Point- Just give the claims adjuster the facts. Unless they ask for details, keep it as short as possible, giving them only the information they need to understand the situation. There are rules & regulations that govern insurance coverage, so you do not need to try to persuade the adjuster over the telephone.

Have Proof- Pictures of your dishwasher overflowing or flooding around a door are definitely proof that can be used to help make your case. Receipt from a plumber or information from the city or county about the cause of the damage will also be very helpful in getting the claim processed.

Mitigation- If you need to mitigate the damage (stop it from getting worse), the insurance company may make a recommendation for a company. It is ONLY a recommendation, so you can contact another restoration company if you prefer.

SERVPRO's Process for Mold in Your Business

3/4/2020 (Permalink)

Call SERVPRO today for a free inspection for your business. 805-507-5507

Every business' mold damage scenario can be  different and require a different solution, but the general mold remediation process stays the same. The steps listed below explain the “typical” process:

Step 1 : Emergency Service. Contact SERVPRO of Northwest Ventura County@ 805-507-5507.

Step 2 : Inspection and Assessments.

Step 3: Mold Containment.

Step 4: Air Filtration.

Step 5: Removing Mold and Mold infested Materials.

Step 6: Cleaning Contents and Belongings 

Step 7: Restoration

Mold is present almost everywhere, indoors and outdoors.

• Mold spores are microscopic and float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or on a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. 
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return. 
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Call SERVPRO of Northwest Ventura County 24/7/365 @  805-507-5507

Commercial Restoration Services

2/26/2020 (Permalink)

SERVPRO of NW Ventura County can handle the big stuff!

There's never a convenient time for fire or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need.

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration
• Commercial Mold Remediation
• Commercial Storm and Major Events
• Disaster Recovery Team  

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

No Job Is Too Large

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

Emergencies Don’t Sleep. Neither Do We.

2/26/2020 (Permalink)

Contact SERVPRO of NW Ventura County at 805-507-5507 for emergency services day or night!

Flash floods, broken pipes, electrical fires, and more can all happen at any moment, day or night. The damage caused by water, fire, smoke and mold can be devastating to any commercial property, especially if it is not addressed immediately. That’s where SERVPRO of NW Ventura County comes in to help.

Our team is dedicated to providing the highest quality of property restoration, available—24 hours a day, 7 days a week. We offer 24/7 emergency services so that you can have peace of mind knowing we’ll respond right away to your commercial building damage. We believe in the importance of ensuring that our customers are happy. No matter how difficult the restoration process, we want to ensure that you understand the steps ahead and that you are confident in our technicians. We understand that your business may well depend on our ability to provide efficient, effective restoration services. You can have confidence in our team.

Our business-minded water damage experts understand the pressures you are facing as a business owner. We are here to get your business up and running as quickly as possible. Our technicians provide restoration for all types of disaster damage, including water damage, smoke damage, mold damage, storm damage, and more. No project is too big for our team!

Cleaning Your Companies' Air Ducts After A Fire.

11/6/2019 (Permalink)

Call SERVPRO to get your DUCTS back in a row! 805-507-5507

No matter what time year fire damage occurs in the business that you own, it is likely that you are using your HVAC system to control the temperature of the air.

With your HVAC system running constantly throughout the year there could be a lot of issues when a fire happens.  When fire loss incidents occur, these disasters can move through the air ducts and affect all areas of your facility and coat your air ducts and system with noxious soot and smoke particles.

SERVPRO of Northwest Ventura County understands the importance of removing these detrimental remnants from your HVAC system and cleaning the air and your property as well.  Addressing these concerns can not only prevent further spread of fire damage, but it can also help your air ducts with a greater flow of air to allow the unit to perform at a higher efficiency.

If you have smoke, soot, or just need your ducts cleaned,  Call SERVPRO 805-507-5507.

Fire Damage Cleaning Techniques

11/6/2019 (Permalink)

Fire damagecan leave behind many types of residues and other contaminants. SERVPRO of Northwest Ventura County is here to help clean it up. Here are some of our techniques:

• Attic -To remove soot from beams and other untreated wood, SERVPRO uses brushes for dry, powdery residues and apply an eco-friendly cleaning agent to break up thicker layers or sticky residues.
• Cabinets - Our specialists use chem sponges to get into the pores of the wood and eliminate residues that can cause odors.
• Inside Wall Cavities - Technicians use sandpaper or powered sanders to remove the residues trapped inside beams.
• Lighting fixtures - Usually the most fragile items to clean, so team specialists remove overhead lights when possible for cleaning and use dry sponges andcloths

We also have specially designed vacuums that use HEPA filters which can catch and trap the smallest bits of residue and even mold spores.

You can trust that SERVPRO will get the job done right. Call for a free inspection 805-507-5507

Commercial Property Preparedness App

10/21/2019 (Permalink)

Ready for any disaster with the SERVPRO ERP app. Call today 805-507-5507 to get help setting it up.

Preparing your business or commercial property from natural and/or accident-related disasters is vital to staying in business.  Ventura, CA is not immune to natural disasters even though they are rare. It is so important to ensure that you have a proper plan in place to be prepared for if/when disaster strikes. 

SERVPRO of Northwest Ventura County has great resources that can help you in planning for the safety of your business.  SERVPRO created a free app called the Emergency Ready Profile (ERP) https://ready.SERVPRO.com/. This easy to use application can be downloaded in the Apple Store or Google Play store. This tool allows you to add emergency phone numbers and instructions, locations of shut off valves for your facility, photos of entrances, exits, and other important information like your insurance coverage, etc. The best part is you can print it out, keep it on your phone to access anywhere in the world, or share it instantly to inform employees or emergency responders of what to do if you can't be there. 

We also have team members that are available to help you set it up with a walkthrough of your facility. Call SERVPRO at 805-507-5507 to schedule an appointment. 

Contractor Vs. SERVPRO for Restoration Needs

10/21/2019 (Permalink)

Have your home back in days not weeks. Call SERVPRO 805-507-5507

If you come home from a long weekend or vacation to find water in your home, who can you call to help? Your initial thought may be to call a contractor.  Contractors tend to tear things out as a solution. Professional Water Restoration Companies like SERVPRO of Northwest Ventura County try to restore, rather than replace, whenever possible. 

•  A contractor’s job is to replace everything that has been affected. This will often will include flooring, walls, and cabinets.
• Our SERVPRO technicians are certified in water damage drying and cleaning by IICRC industry standards. We do not remove materials unless it is absolutely required.

 The average time to dry is 3-4 days and we're done. This prevents further disruption to your life and saves you money. We mitigate water damage and restore it saving your contents and structure whenever possible. Restoring your home is more cost-efficient than replacing materials in your home. 

 Call SERVPRO of Northwest Ventura County 24/7 for emergency water losses 805-507-5507 

Commercial Property Restoration After a Water Damage in Ventura, CA.

10/18/2019 (Permalink)

Don't let your business suffer after a water loss. Call SERVPRO right away 805-507-5507

Water can cause extensive damage to your business quicker than you would think.  There are great benefits to having it removed ASAP.

 Mold Can Form In 24-72 Hours After a Flood

The moisture level indoors changes very quickly after a flood or water loss. Water can be absorbed by carpet and drywall.  This can increase humidity exponentially. In fact, humidity can accelerate mold growth and cause this fungus to grow as soon as 24 hours after water is present. Having water damage and mold remediation company come right away to perform mitigation and mold cleanup may reduce repair costs and get you back to business.

  Warrping of wood floors

 Wood building materials warp if mitigation does not take place within at least 48 hours. If water is not mitigated it can increase the water vapor in the air and cause damage to wooden furniture, molding, and flooring.  Remove furniture as soon as it is safe to do so and store it in a cool, dry place until affected rooms are repaired and restored.


If flooding in your building was caused by plumbing, the results can be just as bad. For example, if a pipe burst in the break room, the water can affect electrical systems and equipment and cause a short circuit, which increases the risk of fire. Extracting standing water can reduce all of these potential hazards.

If your business suffers from a water loss, call SERVPRO of Northwest Ventura County 805-507-5507.

What Is Water Restoration?

10/16/2019 (Permalink)

For immediate service in Ventura call 805-507-5507

The process of water restoration is defined as the extraction of standing water, cleaning of the damage affected areas, and either drying or removing water-saturated building materials and contents. 

If the building materials are even just damp, removal may be required.  No matter what type or level of damage, water restoration should be performed by trained professionals like SERVPRO of Northwest Ventura County to ensure mold does not grow and further damage does not occur. 

The SERVPRO team of professional technicians has immediate access to specialized equipment and pumps for extracting large amounts of water and debris as well as a full range of cleaning and drying equipment.

Call SERVPRO of Northwest Ventura County 24/7/365 if you have water damage.   805-507-5507

Professional Fire Damage by SERVPRO

10/16/2019 (Permalink)

From Fire to Construction, We do it all. SERVPRO 805-507-5507

Combustion from fire produces smoke particles that settle on surfaces throughout your home or office and form soot. Our SERVPRO of Northwest Ventura County technicians utilize advanced cleaning techniques that focus on removing smoke residues and odors. Since different materials react differently when contacted by fire, it is our job to advise a property owner as to what is salvable and what components would need to be replaced.

The services we provide to clean items within an office or residence is known as contents cleaning. In many instances, our SERVPRO cleaning crews clean items on-site.  But pack-outs may be necessary if the building is too damaged, there is no room to perform the cleaning or the building is not secure enough for on-site cleaning. If necessary, SERVPRO may subcontract specialty restoration services such as: 

• expensive artwork
• electronics
• expensive or delicate clothing
• furniture refinishing
  
   SERVPRO of Northwest Ventura County offers stress-free cleaning and restoration services for your home or office. Call our highly trained and experienced team at 805-507-5507 and let us restore your property to its former glory.

When storm damage happens to you, Call SERVPRO

10/14/2019 (Permalink)

Flooding season is coming! Call SERVPRO 24/7 805-507-5507

If storm damage happens in your home, immediate water removal saves both your house and bank account from dealing with bigger, more complicated issues. One mistake that property owners make is to assume because surfaces look dry, they are.  This is rarely true.

SERVPRO of Northwest Ventura County serviced a  homeowner's property with stormwater removal needs in Ventura, CA. where the homeowner cleaned and dried what he assumed was all of the floodwaters that entered his home. Later on, however, a foul odor remained and they called us for help. Situations like this are not unusual with DIY flood cleanup.  

Our SERVPRO IICRC certified technicians use advanced moisture detection equipment to locate flood water moisture anywhere it migrates to. Our technicians use infrared cameras to scope behind walls and under flooring and determine the path of water.  We also ensure we eliminate excess moisture through the removal of baseboards and other structural components for maximum airflow.

Knowing how to care for your loss is our forte.  Call SERVPRO of Northwest Ventura County to rectify any water loss you encounter. 805-507-5507 

Smoke Damaged Carpet, To Replace or Not to Replace?

10/14/2019 (Permalink)

Fire smoke and soot can destroy your carpet. Call SERVPRO 805-507-5507

When making the decision whether or not to remove the carpet to replace or see if you can salvage it you have to think about a few different things. Some things to think about are: 

• Age of the carpet
• Previous wear and damage
• Has there been water damage?
• Is the back of the carpet delaminated?

SERVPRO of Northwest Ventura County's professional technicians have been trained by the Institute of Inspection Cleaning and Restoration Certification (IICRC) they can identify whether the carpet is too far gone to salvage or if the damage is minimal and a good cleaning and restoration can be performed.

If your carpet is damaged from a fire, smoke damage, or soot, you'll need the professionals to help make the decision whether to remove or replace the carpet so give SERVPRO a call today.n 805-507-5507

Containing The Flood Before It Destroys Homes

10/13/2019 (Permalink)

When the storm hits call SERVPRO 805-507-5507

Your Ventura Countyhome is in good hands with our SERVPRO of Northwest Ventura County professionals. With fast response to all flood, debris, fallen tree, board up, and water damage situations, we are there when you need us 24/7/365. We have considerable experience with disaster relief in all scenarios. That combined with our extensive training from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), makes us the most knowledgeable leaders in the industry. Helping customers to recover quickly after significant loss incidents within their homes is what we do best.

When the storms hit this fall and winter be sure to remember the green vehicles SERVPRO with the orange house and that we are a 24-hour emergency services company. Call 805-507-5507

Drying Out Water Damages

10/9/2019 (Permalink)

Leave the dry down to the professionals. Call SERVPRO 805-507-5507

Water damage drying requires attention to four key factors. SERVPRO of Northwest Ventura County restoration specialists train to analyze factors, so they know which drying methods and equipment they need to use every time. 

Humidity - levels are determined by the amount of water vapor in the air indoors compared to the exterior. 60 percent or higher indicates the air is saturated. This slows evaporation and increases drying time. We use dehumidifiers to reduce humidity levels. Dehumidifiers can lower moisture levels up to 20 percent in 24 hours. 

Evaporation - is the process of water converting to vapor. With large amounts of moisture, it is slow.  SERVPRO of Northwest Ventura County specialists use extraction equipment to remove standing water. We augment the rate of evaporation with dehumidifiers and use exhaust fans to increase air movement, forcing moist air outside. 

 Air Movement - is increased using air movers to force air throughout affected areas and across surfaces like walls, tables, and countertops to increase the rate of evaporation. 

Temperature - is an important factor. Since the preferred range to dry home is 70 to 90 degrees, SERVPRO engages the HVAC system if available. If not, space heaters are used to raise the temperature. 

At SERVPRO we use every method available to return every property to a dry, safe condition. If you have water issue in your home, call us at 805-507-5507 to schedule a visit. 

Protecting Your Property From Water Damage

10/9/2019 (Permalink)

When disaster strikes call SERVPRO 805-507-5507

How to Protect Your Property

• Keep insurance policies, important documents, and valuables in a safe-deposit box.  
• Avoid building in a floodplain or on a hillside unless you elevate and reinforce your home. 
• Place your water heater electric panel on higher floors or the attic if they are in areas of your home that may be flooded. 
• Install check valves in sewer traps to prevent floodwater from backing up into the drains of your home. 
• Build barriers to stop floodwater from entering the building. Such as berms, retaining walls, and levees.
• Keep sandbags handy in case of flood
• Seal walls in of your foundation and in basements with waterproofing compounds to avoid seepage through cracks.

If you need help or have questions, Call SERVPRO of Northwest Ventura County 24/7  805-507-5507

SERVPRO - Knowledge to Ensure Your Safety in a Flood

10/8/2019 (Permalink)

SERVPRO 24/7/365 805-507-5507

Flooding occurs when rain falls over several days or there is intense or heavy rainfall over a short period of time. Severe thunderstorms during the fall and winter can bring heavy rain as well.

Flash floods occur within six hours of a rain event and they can often catch you unprepared and put you in danger. You will not always have a warning that these deadly, sudden fall floods are coming, so if you live in an area prone to flash floods, plan now to protect your family and property.

Learn more about flooding and flash flooding in your area by contacting your local emergency management office, the National Weather Service, or your local planning and zoning department. If you are at risk, take steps to reduce damage and the risk of injury or loss to your family.

If you find yourself in a disaster situation call SERVPRO of Northwest Ventura County for immediate service. 805-507-5507

SERVPRO In A Storm - We've Got You Covered

9/26/2019 (Permalink)

Well equipped to handle and size disaster.

SERVPRO of Northwest Ventura County specializes in all forms of storm and flood damage restoration cleanup.  Our IICRC certified technicians are highly trained and use specialized equipment to restore your home, property, or business to its pre-storm condition guaranteed.

SERVPRO Has Faster Response

 We are locally owned and operated.  We are able to respond quickly with the right resources and knowledgeable staff which is extremely important. A fast response lessens the damage, limits it from progressing further, and reduces the restoration costs. 

All the Resources to Handle Floods and Storms

When storms hit, we can scale our resources to handle a large storm or flooding disaster. We have access to equipment and personnel from a network of 1,650 Franchises across the country and Disaster Recovery Teams that are located throughout the USA.

Have Storm or Flood Damage? Call SERVPRO of Northwest Ventura County Today 805-507-5507

Business Interruption Can Be Crippling 

9/26/2019 (Permalink)

Don't let your business suffer. Call SERVPRO now! 805-507-5507

Water damage doesn’t just occur in residential homes. It affects commercial buildings and businesses of all sizes, and when it does it is a big problem for all involved. Especially depending on the type of business. Business owners have the fear that customers will be going elsewhere during the downtime. Employees not being able to work may cause them to leave or possibly be displaced to other locations.

We must be as responsive as possible as time equals money. There are many aspects of drying structures that cannot be rushed, however, being certain that the correct type and number of pieces of equipment are in place is of utmost importance. And we have 24 years of experience so we know.

Call SERVPRO of Northwest Ventura County 24/7 @ 805-507-5507.

Experts @ Cleaning Up Any Size Disaster

9/26/2019 (Permalink)

Whether wind, rain or a firestorm, SERVPRO can help.

While storm damage in Ventura, CA can be rare and may not happen for years, it does certainly happen. And if a suddenly fallen tree, water damage, flood, or any disastrous incident threatens your property, home or business, who better to call than the experts at SERVPRO of Northwest Ventura County?

This photo shows the aftermath of a high wind storm during the recent Santa Ana winds.  You never know when disaster will strike and you need a professional.

When storms do happen SERVPRO of Northwest Ventura County is there 24/7/365. Year-round we are here when you need us for any fire, water damage, mold, biohazard, vandalism, or general cleaning job we can be reached in the Ventura, CA area @ 805-507-5507. 

Fire Loss in Ventura, CA? Call SERVPRO

9/23/2019 (Permalink)

Fire, smoke and soot damage professionally cleaned by SERVPRO

If your Ventura county home or business suffered from a fire call SERVPRO. It’s always devastating when a family or business experiences a fire, but SERVPRO of Northwest Ventura County works hard to recover both the structure and contents after a loss. We were able to remove the soot and even the smell of the smoke so that you are returned to a safe, clean space. Our goal is always to make it “Like it never even happened.” 

What To Expect: 

When we visit you after a fire loss, we will scope the effected areas to determine the extent of the loss. We will always pretest affected surfaces to determine the type of smoke and which products will help us recover the area most effectively. We have the equipment, expertise, and experience to restore your fire and smoke damage. If a fire has damaged your property, call us right away at 805-507-5507. SERVPRO of Northwest Ventura County will treat you and your family with empathy and respect, and your property with care.  

Mold Doesn't Stand A Chance Against SERVPRO

9/23/2019 (Permalink)

SERVPRO technicians are mold experts. Don't settle for anything less.

Mold problems can be mitigated quickly and fairly easily with the right expertise and equipment. SERVPRO ofNorthwest Ventura Countyhas trained technicians that are able to contain and remove the mold growth, and then restore the space back to preloss condition. Customers can rest assured that we are able to recover theirbusiness or home and protect them from any potential health effects.

The Mold Remediation Process

Every mold situation is different, from the extent and type of growth to the variety of materials affected. Each scenario requires a unique solution, but the general process stays the same. When you discover mold, call us at 805-507-5507 and we will implement our standard mold remediation process:

• Inspection and Mold Damage Assessment
• Mold Containment
• Air Filtration
• Removing Mold and Mold-Infested Materials
• Cleaning Contents and Belongings
• Restoration
• Reconstruction

If You See Signs of Mold,Call Us Today –805-507-5507

Damage Restoration Start to Finish SERVPRO Does Construction

9/20/2019 (Permalink)

Fire and smoke damage are tough to get out. Call SERVPRO today! 805-507-5507

Did you know that SERVPRO of Northwest Ventura County performs construction services? With 24 years of water damage, fire, smoke ,soot, and mold cleanup knowledge, it makes sense for our clients to have the advantage of having reconstruction services performed by the people who already know that the damage is and have a relationship with them. We make the process seamless and a lot easier.

SERVPRO of Northwest Ventura County has been performing licensed and bonded contracting work in California for 18 years. You can trust that your newly remodeled kitchen, bath, garage, whole house, or business will be in knowledgeable and skilled hands with SERVPRO.

If you have water damage, flood, fire, smoke, or mold problems call SERVPRO of Northwest Ventura County to perform your restoration start to finish. 805-507-5507

SERVPRO To The Rescue In A Storm

9/20/2019 (Permalink)

Flash flooding is a real problem. Call SERVPRO in the storm. 805-507-5507

A flash flood created standing water in this Ventura, CA home. SERVPRO of Northwest Ventura County worked around the clock to restore the effected area and prevent any secondary damage from occurring. We know that commercial Flood or storm damage can cost a business time and money in productivity. it is always our goal to help keep your business running as flawlessly as possible through the restoration process when you encounter a loss.

Faster To Any Size Disaster

Flooding and water damage is extremely invasive. Water, debris, and mud quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Northwest Ventura County arrives quickly and starts the extraction and remediation process immediately. This immediate response helps to minimize the damage, the cleaning time, and restoration costs.

For help restoring your  after a water loss, call SERVPRO of Northwest Ventura County at 805-507-5507. We’ll make it “Like it never even happened.”

SERVPRO - Water Damage Knowledge to Ensure Your Safety

9/4/2019 (Permalink)

Standing water in a Ventura, CA office building professionally cleaned and dried by SERVPRO 805-507-5507

Water Damaged Homes and Businesses Require Special Care

Do you know what to do when you find signs of water damages in your ceiling, walls, or floor? Call your SERVPRO of Northwest Ventura County Professionals immediately. We have the equipment and 24 years of family-owned and operated experience to remove the water, dry the structure, and restore your property to its preloss condition. Don’t wait for mold to set in.  It only takes 24-48 hours for mold spores to multiply and take over. Call today for a free initial inspection!

At SERVPRO of Northwest Ventura County, we are available 24/7 365 days a year to restore your home, property, or business. Call us anytime day or night at 805-507-5507.

Experts in Fire Cleaning Your Ventura County Property

9/4/2019 (Permalink)

SERVPRO experts clean up the damage and handle your insurance company communication to ease the stress of fire damage.

Fire Cleanup Help SERVPRO of Northwest Ventura County

Experiencing fire loss can be by far the most difficult and trying time anyone can experience. When fire damage happens your life is turned upside down.

Relocating your family or closing your business and figuring out a lifetime of personal property and memories is overwhelming and stressful. To maintain a normal everyday life, one must handle work, home life, and now the insurance companies' demands. The process of dealing with the insurance claim can be confusing and stressful in itself.

Full recovery involves managing mitigation, packing, storing, inventory and handling your personal property loss, all while trying to maintain your personal life. We have done this for 24 successful years.  Call us any time even if it is just to ask questions.

SERVPRO of Northwest Ventura County is here to help 24/7/365.  805-507-5507

Properly Trained and Certified SERVPRO Water Damage Team

8/31/2019 (Permalink)

SERVPRO of Northwest Ventura County knows when your property has water damage, you can't wait around to start the cleanup. Secondary damage from mold growth presents serious health risks so you need to act immediately.

 You have a 24 to 48-hour window from the time the water damage starts until mold begins to grow. After that, mold will multiply astoundingly rapidly. When mold growth starts, you will need the services of a professional mold and water remediation service to safely remove the mold. SERVPRO of Northwest Ventura County is here 24/7/365.

To prevent the mold growth, you will need to get your property completely dry within a 48-72-hour window. To do this, you can contact SERVPRO at any time.  We specialize in water damage restoration and emergency water extraction. We have the professional water removal equipment and drying equipment to get the job done as quickly as possible. We live by our slogan, "Like it never even happened."

Professional Property Restoration by SERVPRO

8/26/2019 (Permalink)

Our 24-hour service helps keep you in business SERVPRO 805-507-5507

Commercial Services

SERVPRO of Northwest Ventura County knows that many modern commercial buildings are now constructed from materials that are unlikely to withstand prolonged exposure to water. Mold or corrosion can develop and structures may easily be damaged beyond repair or salvage.

Water Damage can present any number of problems for the real estate owner and property manager. The SERVPRO team has a wealth of experience in helping clean up water damage to premises and contents. We can assist in the assessment of damage, clean up, and advise on the most appropriate protection measures. This will help reduce the total cost of damage and help eliminate the potential for additional loss.

 So when the need arises for professional cleaning or emergency restoration services SERVPRO of Northwest Ventura County have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: 

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services
• Building/Reconstruction Services

Call Us 24/7  805-507-5507 24/7/365

SERVPRO - Water Damage Knowledge

8/26/2019 (Permalink)

Resedential and commercial water damage services 805-507-5507

WATER CATEGORIES

• Category 1 CLEAN:Water from a clean water source, like a fresh water line for a dishwasher. This water will not cause illness or any ill effects.
• Category 2 GRAY: Water that may cause illness through contact. It may have bacteria in it.
• Category 3 BLACK: Water that is highly contaminated. Contact can cause severe illness or death. Think sewage backup, an overflowing toilet, or storm waters.

Even though water may start out as Category 1, that doesn’t mean it will stay there. Any contamination that the water touches, such as dirty carpet or soil, can change your water damage Category to 2 or even Category 3.  Since standing water breeds bacteria, the longer the water is around, the worse the contamination of your property.

More contamination means that SERVPRO of Northwest Ventura County's restoration team will have to use more aggressive measures to clean your structure and property, and it might mean that soft furnishings, like your carpet, the carpet pad, or even furniture may have to be discarded for your safety.

Water damage can be dangerous and expensive, so preventing water damage is an important part of home maintenance. But if you know the basics of what to do once it happens, you can prevent it from doing its worst.

Call SERVPRO of Northwest Ventura County 805-507-5507 NOW.

Important Fire Safety Information

4/8/2019 (Permalink)

SERVPRO can help 24/7/365

SERVPRO of Northwest Ventura County - sharing important fire safety information for you and your loved ones. Taking precautionary measures reduces the risk of fire, injury, property loss, and even death.

Fire safety is a very important topic, especially for children, the elderly and people with special needs. A fire can destroy everything in its path and devastate the people and communities it affects.

• Prevention – Do you have working smoke and carbon monoxide detectors? Are the batteries changed and the detectors tested every year? Is there a fire extinguisher handy? Can you operate a fire extinguisher?
• Escape Routes – Are exits accessible? Are the pathways to the exits free from clutter? Is there an evacuation plan in place? Are there pets that would need to be rescued?
• Treasures –  Keep your valuables, special keepsakes, and heirlooms (e.g., jewelry, photos, etc.) in a fire proof safe or off site in a safe deposit box.
• Hoarding – Consider how excess belongings might make it difficult for people to leave their home and how these items might help fuel the fire.

Be proactive! Don’t risk becoming a statistic! For more information about Fire Safety call

SERVPRO of Northwest Ventura County today. 805-507-5507

Understanding Mold

4/8/2019 (Permalink)

Mold in a crawl space in Venura, CA.

MOLD...

How did it get here?

Mold can grow by digesting and destroying the material the spores are on. Mold spores can be found almost anywhere and can grow on just about any material as long as conditions are right.  Mold needs oxygen, a source of moisture, and a boidegradable material to grow on. Molds reproduce by making spores. These spores can become airborne. If airborne spores land on suitable material and conditions are favorable, the mold will begin to grow within 48-72 hours.

Even though mold spores can be found everywhere, they become a problem when they begin to grow indoors. Many building materials such as drywall, ceiling tiles, and wood framing are materials on which molds can and do grow. As molds grow on building materials they may become destructive rapidly. Molds may grow unnoticed for some time.  They hide in & above ceilings, behind walls, in attics and basements or in crawl spaces. Molds can cause staining of walls and ceilings and can begin to break down the studs and joists of buildings causing extensive property damage.

Excessive moisture is a key ingredient which causes molds to grow. Sources of excess moisture may be plumbing leaks, leaking appliances, roofs or windows, high humidity, flooding, or condensation inside walls due to poor insulation.

SERVPRO of Northwest Ventura County has 24 years of Mold Remediation experience and knows exactly how to help get mold under control.

Call us today for a free inspection. 805-507-5507

Got Water Damage? Tips To Help!

4/8/2019 (Permalink)

If your Ventura County property has a flood, Call SERVPRO 805-507-5507

Water damage cleanup tips form SERVPRO of Northwest Ventura County -

1. Do not enter water damaged areas without conducting a safety check. It may not be safe for you to enter or remain in the building.
2.  Water damage can weaken the structure of the building. If the ceilings are sagging, stay out.
3.  Be sure the electricity has been shut off. Submerged electrical appliances and electronics can cause electrical shock.
4. Remove standing water, use towels to soak up smaller pools of water.
5. If the area is flooded with more than a foot or two of water, wait for a professional water damage remediation team like SERVPRO of Northwest Ventura County to arrive.
6. Remove rugs and spread them outside to dry.
7. Place aluminum foil or wood blocks under furniture legs to prevent carpet stains. When wood furniture is exposed to excessive moisture, the stain can transfer to the carpet leaving permanent marks.
8. Remove smaller items such as books, toys, chairs, and other objects from the area.

When in doubt, always call your local SERVPRO for advice or a free inspection.

SERVPRO of Northwest Ventura County 24/7/365.  805-507-5507

Pet Safety in a Storm

4/8/2019 (Permalink)

Pets need a plan too!

Pet Storm tips from SERVPRO of Northwest Ventura County -

Did you know that 95% of dog and cat owners don't have disaster plans for their pets? Really? SERVPRO of Northwest Ventura County urges you - make sure this isn’t you!

You might have made a disaster kit for you and family, so let's make one for your pet too. Include medical records and medication, food and water, can openers, leashes, blankets and pet carriers.

Tips:

• Always keep pets inside during a storm. Animals easily become confused and can run away from home during a storm or other disaster.

• Arrange a safe place for you and your pets during evacuation. Do not leave pets behind.

• Store an emergency kit as close to an exit as possible.

• Make sure all pets are chipped and wear collars and tags.

• Place a rescue alert sticker in front of your home to let rescuers know that there are pets inside.

• Choose a caregiver to take care of your pet in the event you are unable to.

Call us if you need us 24/7/365.

SERVPRO of Northwest Ventura County 805-507-5507

Water damage needs your immediate attention!

4/8/2019 (Permalink)

SERVPRO is faster to any size disaster,

If any event causes water to enter your home or business property, the amount of damage may be hard for you to detect. Water can seep into areas you may not know about, like inside the walls, under baseboards, or in subfloors. To avoid complete and irreparable damage, trained restoration experts should inspect and begin water mitigation immediately. Within the first 48 hours mold could set in and cause even bigger problems.

Take Action Quickly

If a flood occurs on your property, remember the following tips from SERVPRO of Northwest Ventura County:

• Stay calm so that you can think clearly. Tune into local communications if flooding is weather related.

• Call SERVPRO at 805-507-5507 as soon as you can.

• In the event of plumbing failure, close the water main or shut off the source of water so the flooding will stop. Then call a plumber.

• Shut off the electrical breaker and unplug or move electrical devices away from wet or submerged areas.

• Place aluminum foil under the legs of furniture to help prevent carpet staining.

• Remove papers, books, potted plants, or other items that are sitting on wet carpet or flooring.

SERVPRO of Northwest Ventura County is available 24/7 to help with any size disaster.

Why your business can trust SERVPRO

4/8/2019 (Permalink)

24/7/365 Call Now! 805-507-5507

About SERVPRO of Northwest Ventura County

SERVPRO of Northwest Ventura County employees are truly experts in the cleanup and restoration industry. We are well versed in both commercial and residential property cleanup after a water damage, fire, or mold infestation. Our staff is continually trained in all kinds property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, you can be assured our staff is equipped with the knowledge to restore your property quickly.

Meet Our Crew: http://www.SERVPROnorthwestventuracounty.com/employee-photos

Certifications:

• RRT - Carpet Repair & Reinstallation Technician

• IICRC Certified Firm

• RCT - Rug Cleaning Technician

• OCT - Odor Control Technician

• CCT - Carpet Cleaning Technician

• WRT - Water Damage Restoration Technician

• UFT - Upholstery & Fabric Cleaning Technician

• SRT - Fire & Smoke Damage Restoration Technician

• AMRT - Applied Microbial Remediation Technician

This is just the beginning for us as we will continue to learn and grow as new technology and equipment is developed.

Call SERVPRO today for a free inspection. 805-507-5507

Why You Need to Choose SERVPRO for Water Damage Emergencies

11/1/2018 (Permalink)

Don't let water damage go. Call SERVPRO today! 805-507-5507

SERVPRO of Northwest Ventura County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Northwest Ventura County  can also mitigate mold and mildew from your home or business. Our staff is highly trained and has the following certifications:

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician
• FSRT - Fire & Smoke Damage Restoration Technician
• IICRC Certified Firm
• OCT - Odor Control Technician
• RCT - Rug Cleaning Technician
• RRRP - Lead-Based Paint Activities and Renovation
• RRT - Carpet Repair & Reinstallation Technician
• UFT - Upholstery & Fabric Cleaning Technician
• WRT - Water Damage Restoration Technician

For 24 hour professional emergency services you can count on SERVPRO of Northwest Ventura County to make it "Like it never even happened."

SERVPRO Restoring Your Property After A Fire

11/1/2018 (Permalink)

Ventura, Ca Fire Damage Restoration

Acting quickly when a fire strikes can mean the difference in thousands or tens of thousands of dollars in secondary damage, that can happen after the fire.

Securing your property with a board up is only the first step in this process. Proper Mitigation and Restoration, from highly trained technicians with cutting edge technology ensures you that SERVPRO of Northwest Ventura County has you covered. Whether is preparing your business ahead of time with one of our Emergency Ready Profiles (ERP) or having us programmed ahead of time in your smartphone. This simple preparation cannot be stressed enough.

SERVPRO of  Northwest Ventura County has been helping families and businesses recover when disaster strikes, for almost 24 years  Trust the fire professionals that the insurance professional trust.... trust SERVPRO of Northwest Ventura County

If You Have Mold Call SERVPRO Today

11/1/2018 (Permalink)

Mold Damage mitigation in Ventura, CA

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation quickly.

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate the “typical” process:

Step 1 : Emergency Service contact SERVPRO of Northwest Ventura County

Step 2 : Inspection and Mold Damage Assessments.

Step 3: Mold Containment.

Step 4: Air Filtration.

Step 5: Removing Mold and Mold infested Materials.

Step 6: Cleaning Contents and Belongings 

Step 7: Restoration

With 23 years of expertise you are in good hands

If You See Signs of Mold, Call Us Today – SERVPRO of Northwest Ventura County 805-507-5507

24/7/365

Why You Need to Choose SERVPRO for Commercial Restoration Needs

11/1/2018 (Permalink)

Commercial Damage Restoration 24/7/365

24 Hour Commercial Emergency Service for Northwest Ventura County 

Commercial Services

Ventura, CA commercial property and business services are available to you 24 hours a day. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning, debris removal, mold remediation, or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. 

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 
• Commercial Water Damage Restoration

• Commercial Fire Damage Restoration

Have Questions? Call SERVPRO of Northwest Ventura County 24/7/365 @ 805-507-5507