Water Loss Claims-Tips to Prepare You

9/21/2021 (Permalink)

SERVPRO of NW Ventura County can complete a full inspection report to send to your insurance company. Get the process moving by calling 805-507-5507

As a home or business owner, you deal with many stressful situations. When you have a major water loss and you’re faced with a disruption in your life or business, it can be overwhelming. When this happens you’re going to need to navigate the world of filing an insurance claim.

Here are a few basic tips to get you ready:

Tip 1: Pull up your insurance policy- Review your policy and see what coverages you have. Are repairs included in a sudden water loss? Do you have a deductible? Do you have contents coverage? This will help prepare you for your call with your insurance adjuster. Have some questions ready that you need clarification on. This allows you to set your expectations and have a better understanding once you start speaking with your adjuster

Tip 2: When speaking with your adjuster be brief and go straight to the point. Adjusters need to know the facts so they can make a determination on coverage. Since the guidelines are set, you don’t need to convince your adjuster to cover your claim over the phone. The facts will speak for themselves.

Tip 3: Take Photos- Have your proof on the cause of loss. Take photos and report immediately when the loss occurs.

Tip 4: Water Mitigation Services- Check your policy carefully because some insurance companies require you to mitigate the damages (keep from getting worse). If you need a recommendation, your insurance can provide one. Remember you can use ANY restoration company you prefer.

SERVPRO is a Nationally Trusted Brand. Here at SERVPRO NW Ventura County, we know the process and can get you moving forward. CALL US at 805-507-5507