Jason and Jeremy of SERVPRO were professional, timely, and did a job I feel good about. Thank you.

This type of business is difficult to review because it only begins with a tragedy such as a burst pipe. I am quite happy with the service but not the incidents that brought them to me. And no matter how satisfied I am, I really don't want to have the occasion to see them again. But if there is such an occasion, I know for sure I will call SERVPRO Northwest. No doubt about that. I am very happy with the job Jason and James did on two separate leaks recently in my closet and bathroom. They are consummate professionals and will make sure that the work is done to the highest standards with the right procedure. They arrived promptly as scheduled to do the work and then returned as scheduled each and every day to check and adjust the drying equipment. What most impressed me was the care they took to make sure any wall opening or baseboard removal or deconstruction was minimal and done very carefully and cleanly with a sealed containment. They took out a whole wall from my bathroom to expose the leaky pipes and mold but did not leave a speck of dust anywhere when they left. What was most remarkable is that they worked around the closet shelf so that I would not have the added expense of replacing it. You know for sure when they are finished and all equipment is removed that the job is done and everything is completely dried as efficiently as possible. And by the way, the office staff is superb. They answer immediately and give you precise details on process and cost on every aspect of the work and email estimated details and invoices upon request and can tell you exactly what the schedule is for each day and make adjustments if necessary. This business really puts the "PRO" in service.

Fantastic service, wonderful employees.  I would recommend SERVPRO to anyone.

I could not have been happier.  SERVPRO you did an absolutely amazing job.  Can't believe we ever had mold. Can't tell now.

Thanks,  Andrea S.